Support Coordinator - Flower Hospital

ProMedicaSylvania, AL
1dOnsite

About The Position

As the Support Coordinator IV, you will perform customer service functions that are vital to daily clinical operations and revenue integrity for the department. You will register patients in the EMR to ensure accurate billing and verify insurance coverage for all rehab services and document detailed coverage. In this role, you will process daily billing charges, complete charge reconciliation and be responsible for point-of-service collections, including co-pays and deductibles. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

Requirements

  • High school diploma or equivalent

Nice To Haves

  • Associate’s degree or previous experience in business or health care management
  • Mastery in Microsoft Office and related software
  • Knowledge of electronic medical record software’s like Epic and other rehab service line applications

Responsibilities

  • Perform customer service functions vital to daily clinical operations and revenue integrity
  • Register patients in the EMR to ensure accurate billing
  • Verify insurance coverage for all rehab services and document detailed coverage
  • Process daily billing charges
  • Complete charge reconciliation
  • Responsible for point-of-service collections, including co-pays and deductibles

Benefits

  • We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being.
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