Support Crew

Alamo Drafthouse • Austin, TX

7d • $18 - $22 • Onsite

About The Position

Alamo Runners will have the pleasure of supporting our theater guests by focusing on food and beverage service. Core responsibilities include maintaining the highest level of Alamo’s awesome hospitality and safety standards so our guests can enjoy a safe, clean, distraction-free, and enjoyable environment. WHAT WE OFFER A fun workplace where you can be yourself and do awesome work! Free movies & food Paid time off Competitive pay Flexible scheduling Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates OUR MISSION: To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back

Requirements

• 2+ years of experience in a high-volume restaurant/theater environment is a plus
• Proven ability to work collaboratively in a fast-paced work environment
• Schedule flexibility - early mornings, late nights, weekends, holidays
• Active alcohol certification with the applicable state agency
• Active food handlers certification with the applicable state agency
• Must be able to execute light lifting and transport items medium distances, up to 50 lbs.
• Must be able to stand in one place for extended periods
• Able to walk up and down stairs many times over a course of hours
• Positions oneself to duck out of view of the guests in the theaters
• Operates POS entry using touchscreen devices
• Ability to move with caution and operate in a busy/sometimes loud environment

Nice To Haves

• Being a cinephile is a plus!

Responsibilities

• Maintains kindness and understanding
• Organizes and leads the theater cleaning, ensuring that each occupied seat is marked, cleaned, and sanitized before the next film
• Ensure order cards, safety, and guest needs are being taken care of in multiple theaters
• Launches and manages the guests’ orders from POS entry to delivery
• Performs assigned opening and closing duties on specified shifts
• Maintains assistive listening and closed-captioned devices
• Maintains a positive and team-driven atmosphere
• Troubleshoot guest issues with the support of the management team
• Owns the lobby and seating experience - announces theater seating, guides guests to theaters/facilities as needed, communicates with venue leadership as appropriate
• Maintains a working knowledge of our core and limited-time-only “LTO” menu offerings
• Maintains a working knowledge of the films and events playing in our theaters
• Maintains world-class cleanliness standards for the venue - theater seats, handrails, tables, the lobby, and commonly touched areas
• Maintains the highest safety standards and follows all protocols to keep our teams and guests healthy - is knowledgeable about all Alamo policies and procedures
• Responsible for all guest-facing interactions and the overall guest experience in the theater
• Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines

Benefits

• Free movies & food
• Paid time off
• Competitive pay
• Flexible scheduling
• Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed