Support II, Quality
About The Position
We're looking for a detail-oriented and analytical Support II, Quality professional to join our team in Jasper, United States. In this role, you will provide essential support to our quality assurance operations, ensuring that our products and processes meet the highest standards of excellence. You will work collaboratively with quality teams to maintain compliance, identify improvements, and support the delivery of quality outcomes across the organization. Assist in conducting quality inspections, testing, and audits to verify compliance with established quality standards and procedures Document and analyze quality data, identifying trends, patterns, and areas for improvement Support the investigation of quality issues and non-conformances, including root cause analysis and corrective action tracking Maintain accurate and organized quality records, reports, and documentation in accordance with regulatory requirements Collaborate with cross-functional teams to implement quality improvements and process enhancements Perform routine quality control checks and communicate findings to relevant stakeholders Support the development and maintenance of quality management systems and procedures Assist in training and onboarding new team members on quality processes and best practices Monitor and report on key quality metrics and performance indicators Respond to quality-related inquiries and provide technical support to internal teams
Requirements
- 2+ years of experience in quality assurance, quality control, or a related support role
- Strong attention to detail and analytical skills with the ability to identify discrepancies and inconsistencies
- Proficiency in data analysis and the ability to interpret quality metrics and trends
- Excellent organizational and time management skills
- Solid understanding of quality standards, procedures, and best practices
- Experience with quality management systems and documentation
- Strong written and verbal communication skills
- Ability to work independently and as part of a collaborative team
- Problem-solving mindset with a focus on continuous improvement
Nice To Haves
- Familiarity with statistical analysis tools or quality software (preferred)
- Knowledge of industry-specific quality standards such as ISO 9001, Six Sigma, or similar methodologies (preferred)
- Experience with root cause analysis and corrective action processes (preferred)
Responsibilities
- Assist in conducting quality inspections, testing, and audits to verify compliance with established quality standards and procedures
- Document and analyze quality data, identifying trends, patterns, and areas for improvement
- Support the investigation of quality issues and non-conformances, including root cause analysis and corrective action tracking
- Maintain accurate and organized quality records, reports, and documentation in accordance with regulatory requirements
- Collaborate with cross-functional teams to implement quality improvements and process enhancements
- Perform routine quality control checks and communicate findings to relevant stakeholders
- Support the development and maintenance of quality management systems and procedures
- Assist in training and onboarding new team members on quality processes and best practices
- Monitor and report on key quality metrics and performance indicators
- Respond to quality-related inquiries and provide technical support to internal teams
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
