Support Rep II - Integrated Supply

Vallen•Buena Vista Charter Township, MI

2d•Onsite

About The Position

Join our exciting & dedicated team at Vallen as an Integrated Supply Support Representative II. In this position, you will work at a customer location and will also be responsible for performing and coordinating daily activities for sales, customer service, equipment rentals, and inventory management within your assigned store.

Requirements

High school diploma or equivalent coupled with 2 years of relevant experience and/or training.
Loading, unloading, picking, packing, or moving goods in a warehouse environment; forklift / cherry picker experience preferred.
Demonstrated ability to read and interpret documents such as safety rules, work orders, operating and maintenance instructions, and procedure manuals.
Basic computer knowledge and proficiency and/or a demonstrated technical aptitude to learn; preferred technical skills to include but not limited to MS-Office products, Vista, Control, SX.e, Prophet 21.
Demonstration of basic mathematical skills (add, subtract, multiply and divide in all units to measure, using whole numbers, common fractions, and decimals); ability to compute rate, ratio, and percent preferred.
Strong communication and customer service skills.
Ability to work in a team environment and be self-motivated to accomplish assigned tasks and goals.
Demonstration of attention to detail and is safety minded.

Responsibilities

Accurately sorts, labels, moves and displays items; places material or items on racks, shelves, or in bins according to predetermined sequence such as size, style, or product codes.
Sells and services customers at the sales counter, providing, prices, product, warranty, and delivery information.
Enters data into a database or other computerized system to maintain up-to-date stock records; documents and maintains accurate records for sold and returned items.
Picks orders from the warehouse in servicing and selling to counter customers.
Maintains quotation log and files using established procedures.
Maintains rental file and rental status information, ensures that rental products are properly maintained.
Establishes good customer/supplier relations to ensure repeat business.
Maintains good housekeeping in counter sales and display areas.
Participates in promotional activities and setting up store displays for the merchandising of safety equipment.
Assists with the annual inventory process to ensure cost and inventory control; performs cycle counts and accurately reports findings.
Attends and participates in product training sessions to enhance product knowledge.
Attends and works trade shows as requested.
Assists in maintaining and promoting a safe working environment.
Performs other related duties as requested.