Support Services Advisor - TEMP

Universal Technical Institute • Phoenix, AZ

8h

About The Position

Are you passionate about helping others succeed? Do you love cheering people on as they launch into their careers? If so, we want YOU! As a Temporary Support Advisor for Career Services, you’ll guide students and graduates through the exciting journey as they embark on thier careers. From polishing résumés and sharpening interview skills to navigating the job search and celebrating those big job offers—you’ll be their go-to coach every step of the way! If you're a confident communicator, relationship-builder, and motivator with a heart for student success, this is the role for you! 🎓 Help students chase their dreams! Apply today!
It’s all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

Requirements

• High School diploma or GED
• 1-2 years of customer service flair
• Strong customer service skills
• Strong interpersonal communication skills, both verbal and written
• Ability to work in a fast-paced environment where deadlines and multi-tasking are essential
• Strong presentation and sales skills
• Strong planning and organizational skills
• Independent ability to use good judgment, problem-solving, and decision-making skills
• Proficient in computer software applications including Word, Excel, Power Point, SharePoint, and Outlook

Nice To Haves

• Dabbled in some college courses!
• 1-2 years of high-volume phone or sales experience preferred.
• Industry knowledge preferred.
• Solid understanding of metrics driven environments with a proven record of meeting or exceeding defined metrics.

Responsibilities

• Prepare students for the industry with mock interviews, resume preparation, career counseling sessions and support.
• Maintain high employment rates by regularly engaging with students and graduates through various channels and leveraging the EDGE team to connect them with potential employers.
• Ensure compliance with ACCSC standards and state guidelines by accurately documenting students' and graduates' employment records.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED