Support Services Associate III
About The Position
Serves as a resource person with the ability to answer and seek out answers to more complex issues and services, and has ability to work independently with limited supervision, train co-workers, making arrangement and scheduling for clinics and attend train. CHARACTERISTICS OF A CLASS: ARE GENERAL STATEMENTS INDICATING THE LEVEL OF RESPONSIBILITY AND DISCRETION OF POSITIONS IN THAT JOB CLASSIFICATION. This employee has gained the full understanding and comprehension of the position responsibilities listed in the Level I and II. The employee serves as a resource person with the ability to answer and seek out answers to more complex issues and services, and has ability to work independently with limited supervision, train co-workers, making arrangement and scheduling for clinics and attend train. MINIMUM REQUIREMENTS ARE COMPREHENSIVE STATEMENTS OF THE MINIMUM BACKGROUND AS TO EDUCATION, EXPERIENCE, AND OTHER QUALIFICATIONS WHICH WILL BE REQUIRED IN ALL CASES AS EVIDENCE OF AN APPOINTEE'S ABILITY TO PERFORM THE WORK PROPERLY.
Requirements
- High School Diploma or GED.
- Three (3) years of professional business or public administrative experience in a medical, hospital or administrative office environment using electronic office equipment and professional software.
- This employee should have participated in training and is competent in use of the Patient and Community Health Services Reporting and Billing procedures (PSRS) system.
Responsibilities
- Proficient knowledge and ability to perform vendor billing
- Attend workshops and disseminate necessary information resulting from training
- Obtain prior-authorizations thru Medicaid/Insurance, 3rd party payor guidelines
- Perform all computer data entry (visits, billing., etc.) and PC programs
- Pre-bill and final bill all payors for services rendered
- Properly code AR payments and manually post them as well as posting via computer system
- Address all outstanding accounts and follow resubmissions/corrections
- Maintain alphabetical, numerical and subject filing system
- Operate and compute amounts using electronic office equipment
- Teach/instruct other clerical staff in problem solving
- Contact third party payors and address problems
- Address more complex problems with supervisor
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
