Support Specialist - Scheduler - Home Health

Lifecare Home Health Family•Fort Lauderdale, FL

15h

About The Position

Position Summary: Supports the Business Office Manager and clinical leaders in maintaining accurate and timely back office, clerical and select business office support functions. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Receives and relays messages for assigned interdisciplinary team staff. • Supports the organization’s customer service program by promoting and maintaining a responsive, knowledgeable, and accessible approach to all customer contacts. • Under the direction of the Business Office Manager and with the Team Assistants, maintains assigned MD orders management and tracking systems with accurate/up-to-date information. Utilizes the EMR tracking, sign out and check in process for all MD orders management. • Sorts and distributes communications in a timely manner; collects and forwards correspondence; copies/faxes information. • Assists with supply maintenance by anticipating requirements; stocking items; delivering supplies to workstations. • Assists with document control in a timely and efficient manner. • Is cross trained on all Team Assistant position responsibilities and duties and fulfills these duties when needed. • Performs other activities as assigned.

Requirements

High school diploma, experience in computer processing preferred.
Above average word processing/data entry skills.
Knowledge of medical terminology.
Excellent communication skills, ability to be flexible, and work well with others.
Ability to maintain confidential information.
Sitting, standing, and walking are required.
Ability to handle stressful situations in a calm and courteous manner at all times.
Requires working under some stressful conditions to meet deadlines and Agency needs.
Works under a variety of conditions in facilities and offices.
Available to agency personnel in person or by telephone during the Agency operating hours and possibly after hours for emergencies.
Some exposure to unpleasant weather.
The home base will be at the Company Support Center
Reliable transportation and auto liability insurance.
Computer and basic office equipment.

Responsibilities

Receives and relays messages for assigned interdisciplinary team staff.
Supports the organization’s customer service program by promoting and maintaining a responsive, knowledgeable, and accessible approach to all customer contacts.
Under the direction of the Business Office Manager and with the Team Assistants, maintains assigned MD orders management and tracking systems with accurate/up-to-date information. Utilizes the EMR tracking, sign out and check in process for all MD orders management.
Sorts and distributes communications in a timely manner; collects and forwards correspondence; copies/faxes information.
Assists with supply maintenance by anticipating requirements; stocking items; delivering supplies to workstations.
Assists with document control in a timely and efficient manner.
Is cross trained on all Team Assistant position responsibilities and duties and fulfills these duties when needed.
Performs other activities as assigned.