Support Supervisor Day

Lowe's Home CentersPerris, CA
2d

About The Position

The Support Coach is primarily responsible for supervising a high performing team responsible for supporting operations during the night and weekend shift to ensure product moves through the facility efficiently and effectively. This role plans and monitors which product is received into the facility to meet store demand. This role ensures the correct quantity and quality of product gets to the customer by monitoring the products and the accuracy of the facility’s processes. This role also resolves inventory discrepancies so that product in demand can be shipped to the stores on time. In addition, this role monitors and receives calls from the stores requesting information such as proposed product shipment dates.

Requirements

  • Required to work a set schedule that meets the needs of the facility.
  • May be asked to work mornings, afternoons, nights, and/or weekends based on the needs of the facility.
  • Must work in a distribution/warehouse environment with the physical and environmental aspects typically associated with such environment.
  • Minimally must be able to lift 25 pounds; ability to lift up to 70 pounds.
  • Bachelor’s degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field OR 4 years of experience in distribution center/warehouse operations or related area
  • Basic computer skills, including a working knowledge of Microsoft Office
  • Proven record of complying with safety requirements

Nice To Haves

  • Leadership experience with direct report responsibility
  • Experience mentoring and coaching others
  • Experience using troubleshooting processes to resolve problems
  • Experience managing multiple projects/tasks simultaneously requiring a strong ability to prioritize and manage time
  • Experience with software applications such as Excel, Access or Lowe’s DMS system
  • Experience building a culture of safety among subordinates and peers
  • Bi-lingual skills, if applicable to the facility

Responsibilities

  • Supervising a high performing team responsible for supporting operations during the night and weekend shift
  • Planning and monitoring which product is received into the facility to meet store demand
  • Ensuring the correct quantity and quality of product gets to the customer by monitoring the products and the accuracy of the facility’s processes
  • Resolving inventory discrepancies so that product in demand can be shipped to the stores on time
  • Monitoring and receiving calls from the stores requesting information such as proposed product shipment dates

Benefits

  • Health, Dental and Vision insurance
  • Life and Disability insurance
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match
  • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
  • Education support programs, including tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and Parental leave
  • Adoption assistance
  • Lowe's Associate Discount and broad discount platform
  • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
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