Supportive Housing Case Manager - Duluth

Center City Housing Corp.Duluth, MN
9d

About The Position

Center City Housing Corp. is a statewide leader and innovator of affordable supportive housing, At CCHC we believe that affordable housing isn’t just a place to live, it’s a place where life can start moving forward. Note: This is a full-time position with benefits Overview: The Case Manager position actively participates in carrying out the mission of CCHC by providing direct support to tenants of a supportive housing apartment building serving homeless families and/or Youth. The Case Manager provides direct services as a member of a team and implements the program goals based on "Housing First" and "Harm Reduction" philosophies. This position will assist the Site Director with general operation of the building including all aspects of tenant case management.

Requirements

  • Degree in related field preferred with at least one year of experience working with population.
  • This position requires a valid driver's license and dependable transportation.
  • This person must pass and maintain Minnesota Background Study clearance.
  • Ability to read, analyze, and complete documentation required by government agencies and communicate through speaking, listening, and writing effectively with tenants and outside agencies.
  • The person in this position must possess reading, writing and basic computer skills that will allow him/her to log information and maintain information systems.
  • Ability to maintain confidentiality
  • Skill in establishing and maintaining positive relationships with diverse tenants and staff.
  • Regular attendance, reliability, and punctuality.

Responsibilities

  • Understand “Housing First" and "Harm Reduction" philosophies and apply to specific duties.
  • Must be able to work independently and as a member of a team to effectively advocate for tenants
  • Provide daily tenant advocacy and support including encouragement of goal completion
  • Maintain progress notes and record keeping.
  • Assist tenants to obtain health services, social services, professional counseling, and financial benefits.
  • Teach or refer for needed independent living skills.
  • Work closely with Site Director in collection of tenant data.
  • Demonstrate ability to prioritize and complete all job duties efficiently.
  • Effectively communicate with individuals and groups
  • Complete progress notes and documentation as required
  • Maintain a good working relationship with colleagues and community agencies
  • Available to respond to occasional property or tenant emergencies
  • Sensitivity and effectiveness when dealing with people from diverse backgrounds and with special needs.
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