Surgery Coordinator - Dermatology Surgery

Mayo Clinic • Rochester, MN

4h

About The Position

This role supports the operational and scheduling needs of the Mohs surgery
practice through close coordination with dermatologic surgeons, nursing,
dermatopathology, and administrative teams. The position involves detailed
planning and tracking of patient-specific materials required for Mohs surgical
care to ensure procedural readiness and efficient patient flow.

Responsibilities

• Accurately completes patient registrations in an efficient, professional, and customer-oriented manner
• Records patient demographic information into scheduling system and ensures times, procedures, and surgeons names are complete and accurate
• Gathers and reviews all relevant data, including fee quote sheets and documents, to ensure correct reimbursement is obtained for department’s services
• Coordinates daily OR schedule as directed by service administrator/manager
• Meet with patients to discuss timeline of pre-op/post-op and surgery, what to expect, and how to prepare (e.g. - hold blood thinners, arrange rides, etc)
• Post cases to the OR with all necessary equipment and special instruments/instructions specific to surgeon
• Create prep for case and place orders for all pre-op and post-op appointments
• Quality assurance: check cases, adjust lineups for surgeons OR days (send to OR), check for E-consents and preop surgical orders
• Responds to phone calls from patients, physicians, medical staff and peers and determines the urgency of the situation and then suggests appropriate referrals, based on workflow
• Observes policy & procedures to protect patients’ privacy & rights as a patient in compliance with HIPAA & all relevant laws, regulations, & standards
• Uses good judgment & initiative, communicates effectively, & adapts to variations in workloads, assignments, & inter-personal situations as needed
• Formulates and maintains effective working relationships with peers and management and functions as an effective team member
• Also responsible for projects and assignments as assigned by the Operations Administrator or Manager
• Coordinating Mohs surgery schedules in collaboration with surgeons, nursing staff, pathology, and administrative teams
• Facilitating patient-specific ordering of outside records, dermatopathology reports, biopsies, and pathology slides
• Tracking records and pathology materials from request through receipt and confirmation of review
• Ensuring required pathology slides have been reviewed and resulted prior to scheduled Mohs surgical procedures
• Communicating proactively with dermatopathology, referring providers, and internal teams regarding missing or delayed materials
• Supporting day-of-surgery workflows by confirming required documentation and pathology information is complete and available
• Maintaining accurate tracking and documentation to support timely care and minimize scheduling disruptions

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed