Surgery Scheduler - Almara OGI

Revo HealthEdina, MN
13hOnsite

About The Position

The Surgery Scheduler is responsible for coordination of clerical, scheduling duties and phone calls. Also responsible for coordination of registering patients, as necessary. This is a full-time role, Monday-Friday 8:30 AM to 5:00 PM based upon business need out of our Edina & Maple Grove offices. Almara Women's Health | Obstetrics, Gynecology & Infertility is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Requirements

  • High School diploma/GED or equivalent
  • Two years’ experience in related field
  • Medical technology knowledge
  • Strong verbal and written communication skills
  • Excellent interpersonal skills and ability to interact effectively with all levels of the organization
  • Ability to multi-task and manage competing priorities, while achieving results in a fast-paced environment
  • Ability to: Comply with company policies, procedures, practices and business ethics guidelines.
  • Complete job required training.
  • Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
  • Demonstrate prompt and reliable attendance
  • Work in the clinic, office or surgery center during business hours
  • Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
  • Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
  • Communicate and interact in a respectful and professional manner
  • Prioritize workload while being flexible to meet the expectations of the daily operations
  • Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
  • Understand and execute a variety of instructions
  • Effectively operate equipment and communicate on and operate the phone system
  • Work independently with minimal supervision
  • Travel to other work locations, if required

Responsibilities

  • Responsible for accurately scheduling surgeries/procedures, notifying patients of any time changes
  • Update insurance information as appropriate and ensure updates get on patient’s chart
  • Work in conjunction with Physicians and Manager on block scheduling and utilization
  • Work with the Patient Services Representative’s team on the flow of the schedule to maintain smooth work flow of the day
  • Assist in training new staff in scheduling as necessary
  • Communicate equipment availability to team on a weekly basis
  • Report occurrences through the center’s established occurrence reporting process related to employee and/or patient/visitor events
  • Foster the developmental and educational process of self, colleagues, orientees and students (includes functioning as a preceptor)
  • Participate in acceptable continuing education, fostering career and skill development including meeting departmental continuing education requirements
  • Maintain strong, interpersonal relationships, professionalism and communication with all physician office schedulers and other coworkers
  • Contribute personally to the “team oriented” environment by demonstrating cooperative, constructive, problem-solving interaction with all Surgery Center employees
  • Participates in department/team meetings
  • Any and all other duties as assigned

Benefits

  • Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
  • All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.
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