Surgery Scheduler

UPMC•Pittsburgh, PA

About The Position

Join Our Team as a Full-Time Surgery Scheduler! Are you passionate about making a difference in patients' lives? We are looking for a dedicated Surgery Scheduler to join our Dental Services team! If you have previous scheduling experience, we welcome you to apply today! The Surgery Scheduler coordinates and schedules patients for in-patient and outpatient surgical procedures.

Requirements

High school diploma or equivalent required.
Completion of a medical assisting program or 2-4 years experience in a medical field.
General knowledge of computer software and practice management databases is essential.
Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
Clearances with renewal: Act 31, 33, 34, 73

Nice To Haves

Proficiency in medical terminology preferred.
Knowledge of the Epic practice management programs preferred.

Responsibilities

Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
Provide patients with pre and postoperative instruction according to service specific guidelines.
Coordinate patient education seminars and schedules physicians accordingly.
Collect data for research study.
Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
Ensure all billing and insurance information is current and accurate.
Act as liaison between patient and referring physicians.
Obtain pre-certification and/or referral prior to the date of the procedure.
Coordinate and track internal and external marketing efforts.
Attend and schedule department meetings.
Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.