Surgery Scheduler

Nebraska Orthopaedic Center•Lincoln, NE

About The Position

We always strive to make your experience at Nebraska Orthopaedic Center a friendly, comfortable, and positive one. We want you to feel you received the same high-quality care we would offer a member of your own family. At NOC, we strive to be your healing destination. Our physicians have trained among some of the top medical experts and training facilities in the nation. We place a great deal of value on each and every opportunity we have to assist patients to regain the quality of life they deserve. Our commitment to the University of Nebraska Athletic Department (Husker Team Physicians), area high schools and recreational athletes shows our motivation to minimize an athlete’s downtime so they can complete to the best of their ability. For more information go to: www.nebraskaortho.com EOE Schedules can vary depending on department needs.

Requirements

High school diploma or GED.
One year of work experience, preferably in a medical office setting.
Basic Knowledge of medical terminology.

Nice To Haves

Scheduling experience in a healthcare setting preferred.
Experience with surgical scheduling, is preferred.

Responsibilities

Schedule, coordinate, and reschedule patient appointments, surgeries, and admissions.
Maintain accurate provider calendars, adjusting days, and schedules as needed.
Coordinate surgical cases with hospitals, surgery centers, and assistants.
Verify insurance requirements and determine appropriate surgery locations.
Arrange patient education appointments and send new patient information packets.
Answer incoming calls, screen inquiries, and provide accurate information with a friendly, professional tone.
Notify patients of surgery dates, appointment details, and pre-op requirements.
Communicate necessary updates to physicians, clinical staff, and other team members.
Maintain patient confidentiality and follow all HIPPA guidelines.
Enter and update patient information within the EMR system.
Prepare and send diagnostic orders, physical therapy scripts, and referral documents as needed.
Assist with developing or updating scheduling templates.
Type and update patient data, diagnostic information, and surgical details in charts.
Attends required meetings and participate in committees as requested.
Regular and reliable attendance is an essential function of the job.
Attending out-of-town clinics with providers and assisting with patient check-in/check-out.
Help train the scheduling staff in processes and workflow.
Serve as a backup for fellow schedulers or reception staff.
Contact referring offices for notes or records related to upcoming visits.
Schedule appointments with outside physician offices as required.
Assist with PA scheduling as needed.
May contact referring physician offices for notes on upcoming visits.
Ascertains if pre-certification is needed with patients' insurance company, schedules H & P, if needed.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.