Surgical Services & Office Support Specialist

Curalta Health • Ridgewood, NJ

12d

About The Position

Curalta Foot + Ankle, LLC is a fast-growing Podiatry practice that values an "Above & Beyond" approach to patient service. We are seeking a team player who will make a positive impact in patients' lives through providing excellent customer service while administrating the office and assisting the doctor to provide clinical care.

The Surgical Services & Office Support Specialist acts as the primary administrative bridge between patients, doctors, and surgery facilities to ensure that the surgical procedures are scheduled and executed seamlessly.

Requirements

• 3+ years’ experience booking surgeries preferred
• 1+ plus years of billing dx/cpt coding preferred
• ModMed experience a plus
• Attention to detail
• Ability to multi-task
• Friendly, patient and kind personality
• Professional communications skills
• Proficient in Microsoft Office
• Experience with EHR
• Prolonged periods of sitting at a desk and working on a computer
• Podiatry office, with daily interactions with patients and office staff

Responsibilities

• Review, coordinate and book surgery procedures, pre-operative appointments, and post-operative appointments for multiple doctors
• Reach out to patients in a timely fashion to establish surgical date preference, necessary information including all medical tests and clearance
• Coordinate potential dates with patient, doctor and facility
• Complete scheduling with the facility on portal or online forms and upload copy to EMR
• Confirm equipment and implants are approved and ordered, coordinating and confirming with vendor when needed
• Schedule patients pre and post op dates with surgeon, adding all dates to calendars
• Meet in-person with patients to review benefits, arrival time, location, and other pre-op and post-op instructions when requested by patient or physician
• Communicate daily with local Practice Administrators ensuring awareness of surgery dates and follow up appointments
• Prepare surgical paperwork packet with all necessary information into patient’s chart as draft
• Confirm medical clearance obtained and received by facility
• Day prior to surgery confirm all logistics are unchanged
• Provide office support, which includes assisting front desk activities, which includes checking in/out patients, and answering phones when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed