Surveillance Agent

Bally's ChicagoMarquette, IA
6dOnsite

About The Position

The Surveillance Agent protects casino assets via CCTV, in accordance with IRGC regulations and internal controls.

Requirements

  • Must be able to obtain and maintain an Iowa Racing and Gaming Commission Class C license.
  • Must be at least 18 Years of age.
  • High school diploma or GED equivalent is required.
  • Surveillance experience preferred.
  • Must possess excellent teamwork, interpersonal, customer service, and verbal communication skills.
  • Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
  • Able to effectively communicate in English via verbal and written
  • Must be able to obtain and maintain a State Gaming Class C License

Nice To Haves

  • Surveillance experience preferred.

Responsibilities

  • Observe all guest and team member activities in all monitored areas, including, but not limited to, casino floor, cage, count room, restaurants, and back of house common areas.
  • Monitor activity for criminal activity, violation of Iowa Racing and Gaming Commission regulations, and/or violation of company policies and procedures.
  • Appropriately record activities and report observations to company and Iowa Racing and Gaming Commission officials.
  • Appropriately record surveillance activity in daily log.
  • Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information.
  • Follows Federal, State, and local laws/ regulations in conjunction with property policies, procedures, and Internal Controls.

Benefits

  • Top industry pay
  • Tuition Reimbursement
  • 401k with company match
  • Comprehensive health packages, including a free option for Full-time Team Members
  • Paid Time Off
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