Surveillance Observer

Golden Acorn Casino & Travel Center•Campo, CA

About The Position

Responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, in order to protect life, assets and the property. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Monitors all areas of the property at all times, identifying potential security and/or safety risks and reporting same to the appropriate individual or entity, for proper resolution. Utilizes necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property. Maintains a working knowledge of all rules and regulations of the Gaming Commission, and ensures strict adherence to same throughout the property. Protects company assets and gaming integrity, through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor. Supports other Employees, Supervisors and Executives within the company, with regard to protection of assets in their respective departments. Maintains or augments skills through review and self-study. Coordinates, with the Security Department, when Surveillance discovers a matter, which needs further investigation or attention. Facilitates the flow of information, by attending regularly scheduled departmental meetings. Maintains a consistent and regular attendance record. Held accountable for the accuracy and thoroughness of departmental records and reports. Make suggestions and recommendations, as appropriate, with regard to possible changes in the policies and procedures of other departments, with the protection of company assets in mind. Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the Company's internal controls, policies, and procedure.

Requirements

High School diploma or GED required.
Minimum of 1 year experience as surveillance personnel or combination of education and experience.
Must possess excellent observational and communication skills.
Must be able to detect any schemes or cheating activity aimed at the company or its' customers.
Ability to apply commonsense understanding to carry out a variety of instructions furnished in oral, written or diagram form.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply commonsense reasoning to a variety of problems involving several concrete and abstract variables.

Nice To Haves

Knowledge of, and experience with, closed circuit television equipment preferred.

Responsibilities

Monitors all areas of the property at all times, identifying potential security and/or safety risks and reporting same to the appropriate individual or entity, for proper resolution.
Utilizes necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property.
Maintains a working knowledge of all rules and regulations of the Gaming Commission, and ensures strict adherence to same throughout the property.
Protects company assets and gaming integrity, through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor.
Supports other Employees, Supervisors and Executives within the company, with regard to protection of assets in their respective departments.
Maintains or augments skills through review and self-study.
Coordinates, with the Security Department, when Surveillance discovers a matter, which needs further investigation or attention.
Facilitates the flow of information, by attending regularly scheduled departmental meetings.
Maintains a consistent and regular attendance record.
Held accountable for the accuracy and thoroughness of departmental records and reports.
Make suggestions and recommendations, as appropriate, with regard to possible changes in the policies and procedures of other departments, with the protection of company assets in mind.
Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the Company's internal controls, policies, and procedure.