Buffalo Run Casino & Resort-posted 1 day ago
Miami, OK
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The position involves monitoring the gaming floor and exterior to ensure safety for guests and employees, as well as asset protection. The individual will perform quality work within deadlines, interact professionally with other employees, customers, and suppliers, and work effectively as a team contributor. They will also work independently while maintaining communication and coordination with other employees and organizations. Confidentiality regarding privileged and proprietary information is paramount, and adherence to all work rules, policies, procedures, and safety standards is required.

  • Monitor the gaming floor and exterior property at all times to identify potential security or safety risks and report to the appropriate individual.
  • Accurately update the daily communication log.
  • Become knowledgeable of all casino games and associated rules.
  • Maintain a working knowledge of all rules, regulations, policies, and procedures.
  • Observe employee behaviors and actions and report any procedural or policy violations in writing to the Director.
  • Utilize necessary equipment to identify, record, document, and report illegal, suspicious, or unusual activities occurring on property.
  • Protect company assets and gaming integrity through the consistent, thorough monitoring of all activities on the gaming floor and perimeter.
  • Provide an objective investigation and accurate documentation of all incidents and accidents.
  • Work closely with Security personnel to resolve any immediate concern or situation while maintaining a cooperative demeanor.
  • Report all concerns or issues to the Surveillance Manager and/or Director.
  • Identify potential loss of revenue, including cheats, devices, and scams.
  • Obtain and maintain a gaming license.
  • Perform other duties as assigned.
  • Maintain a HIGH level of confidentiality.
  • Practice the 5-10 rule with flawless execution internally & externally.
  • Requires problem-solving skills, keen observation skills, strong math skills, computer skills, and the ability to communicate effectively orally and in writing.
  • Position involves prolonged sitting, stooping or bending, lifting or carrying up to 50 pounds on a daily basis.
  • Work is performed in a casino environment with varying levels of lighting, air quality, noise, and/or temperature.
  • Must be able to obtain and maintain the required Gaming License.
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