SVP Enterprise Project Mgmt. Office

Security Service Federal Credit Union•San Antonio, TX

19h

About The Position

Establishes, scales, and leads SSFCU's centralized Enterprise Project Management Office (EPMO), designing and operationalizing an enterprise-wide framework for governing strategic initiatives, large-scale transformations, and cross-functional programs. Serves as a strategic partner to executive leadership to ensure critical initiatives--such as technology modernization, mergers and acquisitions, regulatory-driven changes, and member experience improvements--are delivered predictably, in alignment with organizational priorities, and in compliance with regulatory standards. Builds and leads a high-performing Project Management Office (PMO) team by hiring, developing, and mentoring project managers, as well as defining career paths and competency models. Drives adoption of new systems, processes, and operating models through structured change management and effective stakeholder engagement. Integrates risk, compliance, legal, and operational considerations into project governance and execution, ensuring alignment with NCUA expectations, third-party risk management standards, and internal control frameworks. Partners with executive leaders to prioritize initiatives, resolve conflicts, reallocate resources, and provide early visibility into risks, delays, or cost overruns. Prepares and delivers clear, concise reporting to executive leadership and the Board, translating complex program data into actionable insights. Ongoing capacity planning across delivery teams, prioritization tradeoffs, and resolving resource constraints using an enterprise view (not just project-by-project). Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.

Requirements

12+ years of progressive leadership experience in enterprise project management, program/portfolio management, or leading large-scale transformation initiatives.
Demonstrated success in building or substantially transforming a PMO.
Experience in financial services, credit unions, banking, fintech, or other highly regulated industries is strongly preferred.
Experience supporting core system implementations, digital banking platforms, enterprise technology transformations, or major organizational integrations (such as M&A).

Responsibilities

Establishes, scales, and leads SSFCU's centralized Enterprise Project Management Office (EPMO)
Designing and operationalizing an enterprise-wide framework for governing strategic initiatives, large-scale transformations, and cross-functional programs
Serves as a strategic partner to executive leadership to ensure critical initiatives are delivered predictably, in alignment with organizational priorities, and in compliance with regulatory standards
Builds and leads a high-performing Project Management Office (PMO) team by hiring, developing, and mentoring project managers, as well as defining career paths and competency models
Drives adoption of new systems, processes, and operating models through structured change management and effective stakeholder engagement
Integrates risk, compliance, legal, and operational considerations into project governance and execution, ensuring alignment with NCUA expectations, third-party risk management standards, and internal control frameworks
Partners with executive leaders to prioritize initiatives, resolve conflicts, reallocate resources, and provide early visibility into risks, delays, or cost overruns
Prepares and delivers clear, concise reporting to executive leadership and the Board, translating complex program data into actionable insights
Ongoing capacity planning across delivery teams, prioritization tradeoffs, and resolving resource constraints using an enterprise view (not just project-by-project)
Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values