System Administrator I
About The Position
We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done. Job Description: Office Location: Abilene, Texas, United States This is an in office position. SCOPE/CONTACTS: The System Administrator will provide first and second line technical support to internal staff. The successful candidate will require aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of staff issues, which may range from straightforward to more complicated technical issues.
Requirements
- High school graduate or equivalent
- Able to work occasional holidays, weekends, or extended hours
- Periodic assignment to after-hours support
- Must be proficient in Computer systems
- Desire and ability to self-manage and learn diverse software applications
- Detail-oriented and logical thinker with strong analytical skills
- Capable of solving intermediate technical problems
- Strong written and verbal communication skills
- Experience in systems analysis and project management
Nice To Haves
- Familiar with Office suite and overall PC operation
- Experience in client software installation
- Experience in banking or accounting software systems (Jack Henry Core)
Responsibilities
- Provides remote and on-site software installation services; ensures software applications are fully functional
- Assists the customer on use and feature functionality of the application
- Communicates the customer’s needs/expectations to appropriate personnel
- Notifies appropriate personnel of any application issues
- May analyze transaction processing
- Work as a liaison between the development team and technology team
- Serve as a Subject Matter Expert and Technical Support for the current implementation and capabilities of the system
- Help identify software functionality and verify configuration of parameters
- Required to help test, implement, and evaluate new/existing software/applications
- Coordinate UAT for existing software updates/changes and any new software introduced in the environment
- Must be able to learn quickly / be detail oriented / have effective communication skills
- Proactively initiates positive change, ready to take independent action, make decisions and prepares in advance
- Analyzes information skillfully and develops solutions; makes rational, sound, timely decisions based on facts and procedures in place for alternatives available
- Will require travel to remote locations within our company
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
