System Administrator II (AE26031601)

Advantage Engineering & IT Solutions Inc

1d•Onsite

About The Position

AEITS, Inc., a GTSC company, is growing its team! Seeking a System Administrator, Level 2. Location: Hanover, MD All work is on-site. This is not a hybrid or remote position. Mission: Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. Clearance: Active Top Secret SCI with polygraph.

Requirements

Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Bachelor's degree in technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
Active Top Secret SCI with polygraph.

Responsibilities

Provide support for implementation, troubleshooting and maintenance of IT systems.
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
Manage the daily activities of configuration and operation of IT systems.
Provide assistance to users in accessing and using IT systems.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers.
Optimize system operations and resource utilization and perform system capacity analysis and planning.
Provide in-depth experience in trouble-shooting IT systems.
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

Benefits

401K with employer contribution. Fully vested at 1 year anniversary.
Five (5) weeks comprehensive annual leave (25 workdays).
Additional leave can be earned in lieu of overtime.
11 Paid Federal Government Holidays.
Up to $5,000 annually for individually tailored education / training program.
All education plans must be pre-approved by Advantage Engineering management.
Life Insurance at 1x annual salary with employee option to purchase additional coverage for self and dependents.
Short-term and long-term disability.
We contribute a generous portion towards the cost of monthly medical plans for any of the three medical, 1 dental and 1 vision plan provided by CareFirst.
All employees are eligible to earn generous incentives and performance bonuses.