About The Position

We are redefining how cryptographic keys and codes are developed, generated, and distributed to secure the nation’s most sensitive data. Our mission is to ensure the safety of our country, our families, and our allies by delivering secure cryptographic management and provisioning solutions that protect critical information systems. We aim to eliminate reliance on legacy and unsustainable infrastructures by introducing a scalable, system-of-systems architecture that enhances operational security, streamlines automated processes, and reduces human intervention. By integrating cutting-edge technology and automation, we strengthen the efficiency, sustainability, and resiliency of Mission Essential Functions (MEFs). How We Meet the Challenge: We bring together exceptional engineers and equip them with modern tools, trusted methodologies, and the freedom to innovate. Through a Secure Development to Operations (SecDevOps) approach, we continuously develop, test, and deliver software capabilities across multiple environments to ensure secure, reliable, and maintainable solutions. Our teams embrace Agile development principles aligned with the Scaled Agile Framework (SAFe), maintaining a prioritized backlog of Infrastructure, Network, and Platform (INP) development tasks to incrementally deliver high-value outcomes. By fostering collaboration, automation, and iterative improvement, we create secure systems that evolve with the mission and stand resilient against emerging threats.

Requirements

  • A current Top-Secret/SCI government security clearance with polygraph is required
  • A bachelor’s degree in computer science, Information Systems, or similar.
  • Alternatively, five (5) additional years of relevant work experience may be substituted to meet the labor category requirement.
  • A minimum of five (5) years of professional experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity is required.
  • Demonstrated experience working in a Red Hat (RHEL) environment as a System Administrator.
  • Configured and managed UNIX and Windows operating systems including installation, troubleshooting, and maintenance of operating system software.
  • Maintained system integrity and configured network components while implementing operating system enhancements to improve reliability and performance.
  • Supported system design, mission architecture, and associated hardware.
  • Possessed working knowledge of system administration interdependencies as part of a Service Oriented Architecture (SOA).

Nice To Haves

  • Experience optimizing system performance and resource utilization.
  • Experience performing system capacity planning and infrastructure scaling.
  • Strong troubleshooting skills across hardware, operating systems, and enterprise applications.
  • Knowledge of enterprise architecture concepts and mission system design.
  • Familiarity with Service Oriented Architecture (SOA) environments.
  • Experience integrating server hardware with enterprise software platforms.
  • Ability to analyze complex system failures and implement long-term corrective solutions.

Responsibilities

  • Managed IT infrastructure and operational processes related to day-to-day system support.
  • Monitored system performance and resolved operational issues across client, server, storage, and network environments.
  • Delivered Tier 1 and Tier 2 technical support for users and internal stakeholders.
  • Diagnosed hardware, software, and network issues and implemented corrective actions.
  • Maintained and configured operating systems and related infrastructure components.
  • Ensured system reliability, availability, and performance through proactive maintenance and monitoring.
  • Coordinated escalation procedures and communicated technical status updates to internal teams and leadership.
  • Supported dispatch systems and associated hardware environments.
  • Maintained integrity of system configurations and implemented system enhancements.
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