System / Network Administrator Level 2

WOOD Consulting Services • Laurel, MD

10h • Onsite

About The Position

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 2 (Escalation) and Tier 3 problem identification, diagnosis and resolution. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance.

Requirements

• Bachelor's degree in a technical discipline from an accredited college or university is required and ten (10) years' experience as a SA.
• Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• Must have SQL and Active Directory experience
• Microsoft Certified Solutions Associate-Server (MSCA-Serv) Server 2008 or;
• Microsoft Certified Solutions Associate-Server (MSCA-Serv) Server 2012 or;
• Microsoft Certified Solutions Expert-Server (MSCE-Serv) Server Infrastructure or;
• Microsoft Certified Solutions Expert-Server (MSCE-Serv) Desktop Infrastructure or;
• Microsoft Certified Solutions Expert-Server (MSCE-Serv) Messaging or;
• Microsoft Certified Solutions Expert-Server (MSCE-Serv) Communication or;
• Microsoft Certified Solutions Expert-Server (MSCE-Serv) SharePoint or;
• Microsoft Certified IT Professional - Windows Server (MCITP – Serv) Administrator on Windows Server 8
• Microsoft Certified IT Professional - Windows Server (MCITP – Serv) Virtualization Administrator on Windows Server 8 or;
• Microsoft Certified IT Professional - MS Exchange Server (MCITP-EXG) Enterprise Messaging Admin on Exchange 2010 or;
• Computer Technology Industry Association - Linux + (Linux +) or; Linux Professional Institute -Level 1(LPI-1) or:
• Red Hat Certified Systems Administrator (RHCSA) or;
• Sun Certified Systems Administrator (SCSA) or;
• VMWare Certified Professional (Vsphere 5) (VCP5) or;
• Computer Technology Industry Association - Storage + (Storage +); or Computer Technology Industry Association - Network+,
• Or equivalent approved by COR-T.

Nice To Haves

• Experience with MIM and Majestic is a plus

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Provide in-depth experience in trouble-shooting IT systems.
• Configure and manage Linux, UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements.
• Build, configure, monitor and maintain virtual environments.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Generous PTO policy including vacation, sick leave, and holidays.
• Professional Development: Opportunities for training, certifications, and career advancement.
• Work-Life Balance: Flexible work schedules and remote work options.
• Wellness Programs: Employee assistance programs, wellness initiatives, and gym membership discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level