System Operator

ERCOT • Austin, TX

23h • Onsite

About The Position

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. Coordinate, regulate, and distribute electricity in accordance with set protocols and operating guides. Holds responsibility for the reliable operation of the ERCOT electric system and compliance with the ERCOT Protocols and Operating Guides, including applicable operating and market guides and NERC Reliability Standards.

Requirements

• High School Diploma or GED (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required
• NERC Certification (Required for all levels)
• ERCOT System Operator (Required for Senior level)
• Must be able to work rotating day/night 12-hour shifts
• Level 2 Operator: Requires minimum 2 years job-related work experience in excess of degree requirements
• Level 3 Operator: Requires a minimum of 3 years job-related work experience in excess of degree requirements
• Senior Level: Requires minimum 5 years of job-related work experience in excess of degree requirements

Responsibilities

• Understands and apply principles, theories and concepts related to the profession and ERCOT's culture.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Impact is generally limited to specific assignments or projects.
• May respond to inquiries and/or provide assistance and/or guidance to lower-level workers.
• Ensures the reliable operation of the ERCOT electric system and compliance with the ERCOT Protocols and Operating Guides, including applicable operating and market guides and NERC Reliability Standards
• Processes Market participants’ balanced schedules for resources and obligations of energy and ancillary services
• Responsible for frequency control of the ERCOT electric system and deployment of ancillary services
• Manages congestion on the transmission system and directs voltage control
• Ensures all required information is posted and recorded for settlement, accounting and auditing
• During abnormal operating conditions or system problems, evaluates the situation, directs and coordinates the solution with operating entities and market participants
• Implements and coordinates time error corrections, operating condition notices, advisories, watches, and emergency operations plans
• May provide on the job training or help oversee the work of other less experienced system operators
• May act as mentor and advisor to less experienced system operators
• Works independently on assignments and tasks
• Assists in developing tools, processes and procedures that enhance system reliability and departmental/organizational efficiencies
• May participate with other ERCOT departments to select and implement system changes as needed
• Provides on the job training or help oversee the work of other less experienced system operators
• Acts as mentor and advisor to less experienced system operators
• Works independently on assignments and tasks
• Assists in developing tools, processes and procedures that enhance system reliability and departmental/organizational efficiencies
• Participates with other ERCOT departments to select and implement system changes as needed
• May serve as Subject Matter Expert for the team or department
• Make independent decisions except in instances of unusually complex scenarios
• Works on the most complex issues where analysis of situations requires an in-depth evaluation of variable factors
• Has the ability to resolve complex issues in creative and effective ways
• Fosters and leverages strong working relationships with other internal departments
• Lends professional expertise to guide projects and help teammates assigned by supervisor
• Acts as mentor and advisor to less experienced personnel
• Demonstrates skills as an expert user of grid applications and tools

Benefits

• ERCOT offers an excellent benefits package, which includes health, dental, vision, life insurance, long/short-term disability insurance, long-term care insurance, Section 125 Flexible Spending Account, and a Retirement Savings Plan.
• The medical, dental, vision, and quality-of-life benefits offered by ERCOT are second to none.
• Full-time employees are eligible to enroll in benefits on the first of the month following the date of hire.
• Additionally, 401(k) plans are available to help employees plan for the future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED