About The Position

Sunayu, LLC has an exciting opening for you as our next Tier 3 Service Desk/ Systems Administrator. Your job will be to bring together Linux (primarily) and Windows systems administration, systems maintenance, systems performance optimization along with user support services. You will work in a team environment while demonstrating strong cross-functional collaboration in areas such as, but not limited to, development, production, cybersecurity compliance, and QA in a dynamic and fast paced environment. Individuals in this role may be required to perform technical software configuration, rebooting, and other remedial actions on customer systems. Work will be conducted on-site at our client location in Bethesda, MD during standard business hours, with rotational coverage of the service desk as early as 6am or as late as 6pm.

Requirements

  • Bachelor’s Degree and 4-8 years of prior relevant experience or Masters with 2+ years of prior relevant experience
  • At least 4+ years of relevant professional experience
  • Must have an active Top Secret security clearance with the ability to obtain and maintain a TS/SCI with Polygraph security clearance
  • Experience in system integrations testing through a full system development life cycle, including implementing test plans, test cases and test processes
  • Working in an Agile project management environment
  • Experience with security requirements derivation
  • Experience documenting test results for corrective actions, reporting and audits
  • Excellent verbal and written communication skills
  • Ability to work in a team and also a self-starter who can work on their own
  • Expertise in configuration, administration, and troubleshooting of Linux (RHEL/CentOS, Ubuntu)
  • Experience with Patching: yum repositories, APT repositories
  • Experience with Server builds: virtual and physical
  • Experience with Cloud Service Providers and cloud operations

Nice To Haves

  • Experience with data engineering tools such as Kubernetes/Rancher, Cloudera
  • Experience with Configuration Management (Chef, Puppet, Ansible, Salt) and IaC tools such as AWS Cloudformation
  • Experience with scripting languages such bash, python3 and power shell
  • Experience with CI/CD tools ArgoCD, Jenkins, Nexus, Docker/containerd, gitlab/github
  • Experience with ELK clusters, including Elasticsearch, Logstash, Kibana and *beats
  • Experience with Windows Systems Administration and troubleshooting Active Directory
  • Experience establishing large computer end-point environments (> 1,000 end-points)
  • Experience maintaining AI/ML environments (NVIDIA hardware and software)
  • Experience maintaining large data (Petabyte) environments and storage solutions
  • Experience working in an air-gapped/not-connected-to-the-internet environment

Responsibilities

  • Clear devotion to the DevOps and Infrastructure as Code (IaC) mindset
  • Perform Linux and Windows builds, installs, configuration, administration, and troubleshooting of Linux and Windows servers to include base configuration, security and system patching, performance monitoring, etc.
  • Implement and enforce DISA STIG compliance across all systems and networks
  • Develop server builds for virtual and physical environments
  • Manage, maintain, configure, and deploy system integration tools such as Kubernetes, Rancher, Helm
  • Develop scripts to support patching, configuration, and other infrastructure team tasking using languages such as Python, Bash, or PowerShell
  • Design, develop, and support scalable, redundant infrastructure to include physical and virtualized environments
  • Utilize configuration management tools like Salt and Ansible for infrastructure automation and orchestration
  • Set up administrator and service accounts, maintain system documentation, tune system performance, install system-wide software, validate and implement system patches, including fast turnaround time security critical patches
  • Working knowledge of COTS and FOSS storage solution
  • Improve existing infrastructure to incorporate latest technology best practices and cross application integrations
  • Administer cloud environments, particularly AWS, including provisioning, monitoring, and optimization
  • Collaborate with cross-functional teams to implement and maintain agile practices and workflows
  • Provide support to customers in a professional, knowledgeable manner to maintain excellent customer relationships.
  • Manage and administer accounts to include account creation, password resets, troubleshooting, and termination/deletion.
  • Coordinate your work schedule with your ServiceDesk teammates to ensure the team offers coverage from 6am-6pm, Monday-Friday.

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What This Job Offers

Job Type

Full-time

Education Level

Bachelor's degree

Number of Employees

1-10 employees

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