Systems Analyst 4

Sammons Financial Group • Chicago, IL

14h • $94,134 - $196,111

About The Position

The Salesforce DevOps Engineer is a senior, hands-on technical leader within the Customer Experience Enterprise Apps Platform team. This role is responsible for the execution and operational excellence of Salesforce DevOps and release engineering practices across the platform.
The position owns how changes are built, tested, versioned, promoted, and deployed through the DevOps lifecycle at scale. While Architecture defines non-functional requirements and technical standards, and Product and Admin functions define configuration and feature design, this role operationalizes those decisions through CI/CD design, deployment automation, environment promotion controls, and release reliability engineering. Success in this role depends on strong partnership with Product, Admin, and Architecture teams; ownership of delivery mechanics resides here, while solution intent and configuration authority remain with their respective functions.
Through these partnerships this role will focus on eliminating manual processes, reducing variance across teams, and establishing secure, repeatable, and auditable delivery workflows.
This is a senior engineering role focused on execution, standardization and operational reliability at the organizational level, not overall enterprise strategy.

Requirements

• Effective verbal and written communications skills and the ability to communicate with business partners and other IT staff
• Problem solving skills sufficient to perform research and recommend a proposed solution to problems
• Able to work on multiple tasks and meet established deadlines
• Able to effectively direct and coordinate the work of other team members on a project without having HR management responsibility for them
• Knowledge of computer programming languages as required for the system
• Criminal background check required.

Nice To Haves

• College Degree in the field of computer science, information science, management information systems Preferred
• Minimum 12 years' IT development experience or equivalent Preferred
• Experience as Technical Lead and/or Project Architect on very complex multi-subsystem solution delivery projects Preferred

Responsibilities

• Lead large and highly complex Salesforce delivery initiatives by serving as the top-level technical expert in DevOps, CI/CD pipeline design, and release engineering.
• Design, implement, and own standardized CI/CD pipelines for Salesforce across all teams.
• Define and enforce non-functional requirements related to deployment reliability, environment stability, quality gates, and release risk management.
• Establish repeatable build, test, and deploy flows, reducing variance between teams and environments.
• Define and enforce pipeline quality gates, including automated testing, static analysis, and deployment validations.
• Ensure deployments are predictable, reversible, and low-risk, with clear rollback strategies.
• Designing and enforcing release promotion workflows.
• Supporting and backing up the Release Manager during production deployments.
• Executing deployment sequencing and rollback procedures during high-risk releases.
• Ensuring deployment auditability and traceability.
• Partnering in release readiness validation and go-live stabilization.
• Enforce deployment reliability, environment stability, and change traceability.
• Define and implement pipeline quality gates including:
• Automated testing enforcement
• Code coverage validation
• Static analysis checks
• Deployment validations
• Ensure deployments are predictable, reversible, and low-risk.
• Define and document rollback strategies for production releases.
• Reduce change failure rate and improve release stability metrics.
• Own and continuously improve non-functional requirements, including:
• Deployment reliability
• Environment stability
• Change failure rate
• Mean time to recovery (MTTR)
• Stabilize and standardize lower environments (sandboxes, test orgs, staging).
• Partners with platform owners to improve sandbox seeding, data refresh, and environment readiness.
• Reduce rollback frequency and production incidents caused by release and deployment issues.
• Provide operational insight and metrics around pipeline health and deployment performance.
• Embed security and compliance automation into CI/CD pipelines.
• Partner with Security and Architecture teams to align pipeline controls with enterprise standards.
• Act as a force multiplier across multiple Salesforce teams by providing reusable DevOps patterns and templates.
• Serve as the liaison between QA and DevOps, aligning automated testing strategies with pipeline enforcement.
• Coach development teams on DevOps best practices without becoming a delivery bottleneck.
• Establish clear ownership and accountability for pipelines and deployment processes.

Benefits

• Sammons Financial Group offers a competitive benefit package that includes: Health, Dental, Vision, Company Paid Retirement, PTO and Holiday Pay.
• Our Employee Stock Ownership Plan (ESOP) is a 100% company-funded retirement plan, so you can save for retirement without contributing a penny of your own paycheck.
• Healthy balance between work and personal lives. Friday afternoons off all year long, competitive PTO, and generous number of paid holidays.
• Our incentive program for defined goals subject to eligibility and performance. Monetary rewards are based on individual and/or overall company performance.
• Colleagues who support one another, model our core values, and drive our healthy, high-performing culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level