Systems Analyst III - RPA Developer

Cleveland Clinic

2d•Remote

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. As a Systems Analyst III, you will participate in feasibility analysis, estimation, planning, design, development, prototyping, implementation, and quality assurance evaluation of automated systems, as well as guide system modifications. In this role. you will define training requirements, assist with training on automated systems, and recommend solutions to enhance overall system functionality. A caregiver in this role works remotely from 8:00 a.m. -- 5:00 p.m.

Requirements

Candidates must reside in Ohio of Florida to be considered for this position
Associate’s degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma / GED or equivalent and seven years of experience OR Bachelor’s degree and three years of experience
Strong analytical, critical thinking and communication skills
For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date
Ability to perform work in a stationary position for extended periods.
Ability to travel throughout the hospital system.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.
In some locations, ability to move up to 20 lbs.
Follows standard precautions using personal protective equipment as required.
You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Nice To Haves

Bachelor’s degree
Microsoft, CompTIA, or equivalent certification
Healthcare background
Automation skills
Power Automate or UiPath experience
Knowledge with Python or another programming language
Hands-on work with LLMs / generative AI
Business analysis/problem-solving background
Lean/Six Sigma, requirements gathering, or continuous improvement experience

Responsibilities

Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.
Define training requirements and assist with automated systems training.
Recommend solutions to enhance system functionality.
Support and design department project assignments and small system implementation.
Provide input to solution development efforts.
Maintain schedules.
Track information system resources for assigned projects.
Report on project timelines and document performance.
Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
Maintain project task plans, documentation and communications.
Collaborate with business stakeholders to identify automation opportunities.
Analyze workflows and develop strategies for automation.
Build and deploy RPA solutions using Microsoft Power Automate (primary platform).
Maintain documentation and communicate progress to stakeholders.