Systems Analyst Sr.

Jefferson County CO • Golden, CO

1d • Hybrid

About The Position

We’re looking for a Systems Analyst / Service Manager who can expertly support multiple enterprise software applications and act as a senior-level system administrator for key county appl ications . This role blends deep technical expertise with strong communication , product ownership, and service leadership .

Requirements

• At least three years of systems administration experience with the installation and maintenance of systems for a significantly sized local enterprise.
• Bachelor's in computer science, Electrical Engineering, or Information Technology or equivalent technical training specific to system administration.
• Criminal History and MVR Background Checks are requi red for ev ery position.
• A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle shall have a Colorado Driver’s license within 30-days of hire or beginning to serve as an intern or volunteer.
• Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.

Nice To Haves

• MCSA, MCSE, MCSM, MCITP or MCTS (Exchange or Windows Server Highly Desired)
• Industry-specific Knowledge: Systems analysis ranked 1st
• SQL development (SSIS / SSRS) ranked 2nd
• Project management ranked 3rd
• API integration, product ownership, and cross-functional project delivery.
• E nterprise systems administration experience.
• Experie nce lead ing incident response and system diagnostics.
• Experience designing enterprise architectures and planning for growth.
• Skilled in Agile methodologies.
• Five (5) or more years of experience
• Open to embracing the challenge of learning various new systems & processes (Ideal candidate)
• Plus : Excellent communication skills across all levels of the organization.
• Ability to translate technical information into business language.
• Experience with cloud-native, virtualized, and on-premises environments.
• Proactive mindset focused on reliability and continuous improvement.
• Local government experience
• PMP/CSM, Microsoft SQL, ITIL, certifications
• SSIS & SSRS experience

Responsibilities

• Support a portfolio of enterprise software applications, ensuring stability, performance, usability, and strong vendor management.
• Serve as the primary liaison between business stakeholders and technical teams.
• Lead enhancement planning, backlog prioritization, release management, incident response, and product roadmaps.
• Champion platform governance, quality assurance, and standardized processes.
• Manage API integrations, data flows, and cross-system workflows.
• Apply Agile practices to track work, communicate progress, and deliver solutions.
• Formulates and defines systems sc ope and objectives , participate s in devel opm ent including analysis, design, programming, test ing and imple mentation.
• Proposes project scope and overall requirements; analysis of system capabilities and their utilization in meeting customer requirements; and design, programming and testing procedures.
• During the implementation phase, may develop plans and programs to convert the existing data to the new system.
• Determination of algorithms and procedures for data conversio n.
• Plans an d executes integration and acceptance testing, then creates system documentation and user training materials.
• Determines appropriate testing requirements and procedures.
• Delivers training to all levels of users.
• Develops plans and programs to convert the existing data to new systems.
• Operates, maintains , troubleshoots and repairs applications to ensure effective and reliable operation.
• Determines appropriate operations and maintenance processes and procedures.
• Modifies and/or updates the application and supporting environment to ensure reliable operation.
• Interfaces with internal and external technical resources to resolve conversion and/or production issues.
• Determination of root issues and creation of solutions.
• Writes and may review document procedures from less experienced staff members . Dete rmination of structure, formatting and content of documentation.
• Evaluates new and existing hardware/ software s olutions and makes a recommendation based on implementation feasibility and cost . Determines solutions to be evaluated, evaluation criteria, each solution's match to the criteria.
• Understands all aspects of the system and how they work together to ensure a high performing, reliable, scalable application that meets the needs of the county. Includes a complete understanding of the underlying hardware and software architecture, and how the servers, databases, programming and maintenance of complex technical systems function.
• Other duties and responsibilities as assigned.

Benefits

• dental, medical, and vision insurance
• paid time off and holidays, including a starting bank of 40 hou rs of PTO for new hires
• retirement matching
• wellness programs
• tuition reimbursement
• flexible schedules
• remote work options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level