Systems Analyst – Trade Systems

CONAGRA • Chicago, IL

15h • Hybrid

About The Position

Reporting to the Director of IT Sales & Trade, you will support day‑to-day operation and continuous improvement of Trade Promotion Management systems, with a primary focus on the TELUS Blacksmith Foodservice application and shared support across SAP Trade platforms. You will work across Sales, Trade Operations, Finance, IT partners, and external vendors to ensure stable operations, accurate data, and alignment with business processes while also contributing to ongoing rollouts and enhancement initiatives.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
• At least two years in systems analysis, application support, or data‑driven IT roles.
• Hands‑on SQL experience, including joins, filters, and aggregations for issue tracing.
• Understanding of enterprise data concepts, semantic models, core database objects, and dimensional modeling.
• Experience supporting applications, integrations, and end‑to-end data flows across platforms.
• Familiarity with SAP environments such as SAP BW/HANA, SAP CRM, or SAP TMA.
• Skill translating business issues into functional and technical requirements.
• Strong analytical, documentation, and organizational skills with consistent attention to data quality.
• Clear, concise communication with both business and IT partners.
• Experience managing multiple priorities in a fast‑paced environment.
• Experience collaborating with external vendors or managed service providers.
• Travel up to 15% annually.

Nice To Haves

• Experience with Trade Promotion Management processes (promotions, accruals, claims, settlements, funding).
• Exposure to TELUS Blacksmith, SAP CBP, or SAP TMA.
• Experience with Databricks, Power BI, or enterprise reporting pipelines.
• Familiarity with troubleshooting tools beyond SQL (logs, batch monitoring, interface reconciliation).
• Experience supporting testing, UAT, or production cutover activities.

Responsibilities

• Provide daily production support for TELUS Blacksmith Foodservice TPM processes.
• Monitor and troubleshoot promotion, accrual, claim, settlement, and funding workflows.
• Investigate issues by tracing transactions across SAP Trade systems, interfaces, and reporting tools.
• Perform configuration updates, data corrections, and recurring operational checks.
• Support reporting troubleshooting across SAP BW/4HANA, Databricks, Tibersoft and Power BI.
• Validate trade data flowing from SAP CBP, SAP CRM, and SAP TMA (S/4).
• Document reporting logic, known rules, and common troubleshooting steps.
• Serve as an IT point of contact for Foodservice Sales and Retail Trade Operations.
• Translate business needs into clear functional and technical requirements.
• Communicate issue status, risks, and resolution progress to stakeholders.
• Identify recurring issues and recommend improvements.
• Support testing, validation, and design review activities for TELUS Blacksmith and SAP TMA rollouts.
• Partner with vendors to track issues, enhancements, and deliverables.

Benefits

• Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
• Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
• Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
• Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level