Systems Engineer I – Copier & Printer Technical Support

DEX Imaging • Charlotte, NC

2d • Onsite

About The Position

At DEX Imaging, we’re looking for a Systems Engineer I who is ready to get into the field and support businesses by installing and servicing copier and printer systems.
You won’t be sitting behind a desk managing servers.
Instead, you’ll:
Install and configure document imaging equipment
Troubleshoot connectivity and print/scan issues
Work directly with customers to ensure devices integrate properly into their workflows
Build a strong technical foundation that can lead to Systems Engineer II, III, or Install Project Coordinator roles

Requirements

• Strong problem-solving skills
• Basic understanding of computers and networks
• Good communication and customer service skills
• Ability to manage your time and travel locally
• Clean driving record
• Entry-level candidates welcome. Technical training is provided.

Responsibilities

• Install and set up copiers and printers
• Connect devices to customer networks
• Set up print drivers and scan-to-email/scan-to-folder
• Troubleshoot printing and scanning issues
• Provide friendly, professional customer support
• Document your work in our system

Benefits

• Hands-on role (not stuck behind a desk)
• Growth opportunities
• Ongoing training
• Stable, full-time position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed