Systems Engineer II - Epic ODBA

Mass General Brigham • Somerville, MA

12d • Hybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. To support the new Epic platform for the MGB Health Plan the Epic ODBA team will need an additional resource to cover the regular upgrades, patching, configurations and monitoring. Job Summary The Systems Engineer II - Epic ODBA is responsible for managing the enterprise Epic EHR database environments at Mass General Brigham. This role provides ongoing support including building, upgrading, patching and extensive monitoring. The Epic ODBA will ensure stability, performance and high availability of these critical systems.

Requirements

• Bachelor's Degree or equivalent
• Epic ODBA certification
• Experience administering enterprise systems and platforms
• Ability to manage Epic ODB environments including installations, configurations, upgrades and patching
• Ability to analyze and troubleshoot complex system and application issues.
• Understanding of system security concepts and the implementation of security-leading practices.
• Excellent reasoning and analytic skills in a time critical/mission critical problem-solving operation.
• Excellent communications, interpersonal and presentation skills.
• Ability to lead discussions on specific technical topics
• Excellence at prioritizing work and tasks.
• Ability to work collaboratively with technical and non-technical people.

Nice To Haves

• IRIS database administration expertise strongly preferred
• Experience in system performance analysis and capacity planning
• Experience and knowledge of UNIX/Linux system administration and scripting preferred
• Familiarity with cloud platforms (AWS, Azure, Google Cloud)
• Familiarity with Epic Chronicles, Data Courier and other Epic applications preferred

Responsibilities

• managing the enterprise Epic EHR database environments
• ongoing support including building, upgrading, patching and extensive monitoring
• ensure stability, performance and high availability of these critical systems

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level