Systems Engineering Lead

TekSynap • Rockville, MD

4d • Onsite

About The Position

The Workstation and Systems Engineering Lead oversees the design, development, deployment, and lifecycle management of enterprise workstation and server operating system images across physical, virtual, and cloud environments. This role ensures secure, compliant, and efficient image management while providing Tier 3 engineering support.

Requirements

• 3–5 years of experience with workstation and server operating system imaging, development, and lifecycle management.
• Strong working knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, and Microsoft Deployment Toolkit (MDT).
• Demonstrated experience managing the MECM/SCCM console, including deployment tracking, reporting, and systems administration.
• Hands-on experience developing, maintaining, and managing Windows 11 “gold” or “master” images within an MECM/SCCM environment.
• Experience maintaining and managing an enterprise image library for a medium-to-large organization.
• Experience supporting MECM from a server and infrastructure design perspective.
• Proficiency in Microsoft PowerShell scripting and Windows operating systems.
• Experience with enterprise patch management across on-premises and cloud environments.
• Familiarity with DevOps/Agile methodologies and ITIL-based service management processes.
• Strong troubleshooting skills and experience providing Tier 3 technical support in enterprise environments.
• Bachelor’s degree required.
• Must be eligible for a Public Trust (NRC IT-1).

Responsibilities

• Lead development and maintenance of enterprise “gold” workstation and server images.
• Manage image lifecycle, version control, patching, and updates (OS, firmware, BIOS, drivers).
• Support Windows-based environments (primary) and Apple systems (limited use).
• Ensure compatibility with Azure Virtual Desktop (AVD) and cloud services (e.g., M365).
• Perform functional testing within development and test environments prior to deployment.
• Maintain compliance with federal security standards (FISMA, NIST, DISA STIGs).
• Support structured Change Control Board (CCB) processes.
• Provide Tier 3 support for workstation/server image and patch-related issues.
• Collaborate with security, asset management, EUC teams, and stakeholders to ensure seamless deployment and lifecycle support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level