Systems Reliability Engineer

MEMX

4d•$120,000 - $160,000

About The Position

MEMX is searching for a Systems Reliability Engineer who will be responsible for providing support for MEMX exchange platforms. Shift time for this role will be 8 am ET to 5 pm ET. MEMX currently has a U.S. presence in these states: California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Michigan, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, & Utah. If you live outside of the above states, please list in your application and our team will evaluate.

Requirements

Good understanding of Linux and know your way around Linux Shell
Mid to advanced Linux administration, scripting skills
Proficiency in Bash scripting skills (Python is nice to have)
Proficiency in a configuration management tool (Ansible, Chef, Puppet)
Experience with monitoring tools
Familiar with incident tracking / ticketing systems and escalation procedures
2 years or more of experience in an operation support role with incident response
Highly curious, driven and have attention to detail
Seek problems to solve so to help make the platform better
Strong urge to collaborate and improve existing processes
Have an urge for delivering quickly and iterating fast
Share our values and work in accordance to those values

Nice To Haves

Trading and/or exchange experience a plus but not required

Responsibilities

Responsible for providing support of MEMX exchange platforms including on-call, respond to incidents and support triaging the issue
Help isolate and resolve unplanned system outages
Work with cross-functional teams to support the availability of all MEMX exchange platforms. This includes market operations, systems, networking and development teams
Help improve operational processes (such as deployments and upgrades) by identifying areas which need improvement
Document every action so that the findings turn into repeatable actions which eventually can be automated
Debug issues as they arise, across the different services and interaction points
Enhance monitoring and alerting based on symptoms
Run nightly processes that are essential to exchange operations. We automate as much as possible but there are processes that require a level of manual input and attention