Systems Reliability Engineer

MEMX
4d$120,000 - $160,000

About The Position

MEMX is searching for a Systems Reliability Engineer who will be responsible for providing support for MEMX exchange platforms. Shift time for this role will be 8 am ET to 5 pm ET. MEMX currently has a U.S. presence in these states: California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Michigan, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, & Utah. If you live outside of the above states, please list in your application and our team will evaluate.

Requirements

  • Good understanding of Linux and know your way around Linux Shell
  • Mid to advanced Linux administration, scripting skills
  • Proficiency in Bash scripting skills (Python is nice to have)
  • Proficiency in a configuration management tool (Ansible, Chef, Puppet)
  • Experience with monitoring tools
  • Familiar with incident tracking / ticketing systems and escalation procedures
  • 2 years or more of experience in an operation support role with incident response
  • Highly curious, driven and have attention to detail
  • Seek problems to solve so to help make the platform better
  • Strong urge to collaborate and improve existing processes
  • Have an urge for delivering quickly and iterating fast
  • Share our values and work in accordance to those values

Nice To Haves

  • Trading and/or exchange experience a plus but not required

Responsibilities

  • Responsible for providing support of MEMX exchange platforms including on-call, respond to incidents and support triaging the issue
  • Help isolate and resolve unplanned system outages
  • Work with cross-functional teams to support the availability of all MEMX exchange platforms. This includes market operations, systems, networking and development teams
  • Help improve operational processes (such as deployments and upgrades) by identifying areas which need improvement
  • Document every action so that the findings turn into repeatable actions which eventually can be automated
  • Debug issues as they arise, across the different services and interaction points
  • Enhance monitoring and alerting based on symptoms
  • Run nightly processes that are essential to exchange operations. We automate as much as possible but there are processes that require a level of manual input and attention

Benefits

  • Work From Home
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Unlimited Paid Time Off
  • Generous Paid Family Leave
  • Short Term & Long-Term Disability
  • Training & Development
  • Wellness Resources
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