Systems Specialist - IT AMI Applications Support

Consolidated Edison • New York, NY

139d

About The Position

The Advanced Metering Infrastructure (AMI) Systems Specialist performs a lead technical role in application support for Con Edison's AMI systems such as the AMI Meter Asset Management System (MAMS), ProField Encore (PFE), Meter Data Management System (MDMS), Head End System (HES) and supporting applications or modules.

Requirements

• Bachelor's Degree and a minimum of four (4) years of relevant experience.
• At least four (4) years experience working with users to define, specify, and implement complex reports.
• Strong project management skills with ability to complete multiple assignments with changing priorities while still meeting deadlines.
• Strong analytical and problem solving skills.
• Ability to transfer knowledge to peers and train subordinates.
• Strong skills and experience with the MS Office suite: Word, Excel, PowerPoint, Visio, and Project.
• Working experience of ETL tools (SSIS, SPARK, etc.), XML and SOAP/RESTful Web Services.
• Understanding of application design and Software Development Life Cycle principles.
• At least two years of experience implementing technology to support business processes or adapting business processes to take advantage of technology.
• Exceptional leadership skills.
• Demonstrated ability to lead team activities, perform project management functions, and supervise team members.
• Ability to learn new technology as required for the job.
• Experience writing formal documentation and software technical requirements.

Nice To Haves

• Master's Degree and four (4) years of relevant experience, preferably in IT.
• Web Development experience using HTML, JavaScript and ASP.NET/MVC, PYTHON, SPARK.
• Unix shell scripting, power BI knowledge.
• Experience in UTILITY Projects or AMI.

Responsibilities

• Perform a lead technical role in application support for Con Edison's AMI systems.
• Work closely with key vendors and business partners on release notes explaining features, improvements, issues resolved, scheduled upgrades and enhancements.
• Collaborate with AMI Run team to identify tools or reports needed to support monitoring or troubleshooting production systems.
• Assist in planning and road mapping, including analyzing technology components for vendor support and cyber security compliance.
• Lead technical team on developing in-house applications and assist in the implementation of vendor applications.
• Maintain and support one or more existing applications including monitoring product license compliance.
• Deliver subsystem designs, end-to-end flow diagrams, use cases, complex APIs and modules, data models, and all System Development Life Cycle (SDLC) documentation.
• Provide updates to project plan and report critical issues.
• Troubleshoot and resolve client issues.
• Engage vendors/sponsors at the right level of detail in weekly status meetings.
• Conduct incident triage, remediation, root cause analysis and recommend preventive actions.

Benefits

• Driver's License Required
• Assigned a System Emergency Assignment and expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Must be able and willing to travel within Company service territory, as needed.

What This Job Offers

• Job Type: Full-time
• Industry: Utilities
• Education Level: Bachelor's degree