Systems Support Engineer

SWIFT • Manassas, VA

8h

About The Position

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

As a Systems Engineer in the Windows and RHEL Services Squad, you will: You will work with the Product Owner and Squad members to design, develop, test, configure, build and maintain Windows and Linux platforms in line with agreed requirements You will work with your team to implement and operate your solutions You will deploy infrastructure and software according to our change management processes You will provide L2 operational support for Windows/Linux platforms and infrastructure components You will collaborate with our internal and external customers following DevOps/Agile principles and best practices You will follow-up and document our services (systems/applications/procedures) as they evolve You will interact and collaborate with other internal teams to ensure excellent customer satisfaction You will develop and maintain technical documentation and prepare and give presentations to customers on systems You will handle issues always focusing on continuous improvement: you will automate, educate and share knowledge transparently

Requirements

• University degree in Information Technology/Computer Science or equivalent discipline, with experience as a senior role in managing and administering Windows and Linux platforms
• 5 to 10 years experience in building and supporting Windows platform running on both bare metal and Hypervisor virtual machines for larger Enterprise.
• Strong Windows Server and Active Directory administration
• Strong Red Hat Enterprise Linux administration and OS deployment
• Troubleshooting complex OS and performance issues
• Understanding of enterprise storage protocols (NFS, SMB, iSCSI)
• Filesystem management and tuning (NTFS, XFS, ext4)
• Experience with backup, monitoring, and hardware lifecycle processes
• Experience with VMware vSphere and/or Microsoft Hyper-V
• Solid understanding of TCP/IP, routing, DNS, and load balancing
• Understanding of ITIL and operational change management principles
• High adaptability and comfort working in a changing environment
• Strong ownership and accountability for delivering outcomes
• Clear and effective communication skills
• Ability to work in an Agile, collaborative squad model
• Occasional weekend work may be required
• Participation in an on-call rotation if needed
• Must be eligible to work in the US without sponsorship

Nice To Haves

• Professional certification from Microsoft or REDHAT is a plus.
• Skills in Ansible and Python
• Knowledge of PowerShell is an asset
• Familiarity with YAML/JSON and Git version control

Responsibilities

• work with the Product Owner and Squad members to design, develop, test, configure, build and maintain Windows and Linux platforms in line with agreed requirements
• work with your team to implement and operate your solutions
• deploy infrastructure and software according to our change management processes
• provide L2 operational support for Windows/Linux platforms and infrastructure components
• collaborate with our internal and external customers following DevOps/Agile principles and best practices
• follow-up and document our services (systems/applications/procedures) as they evolve
• interact and collaborate with other internal teams to ensure excellent customer satisfaction
• develop and maintain technical documentation and prepare and give presentations to customers on systems
• handle issues always focusing on continuous improvement: you will automate, educate and share knowledge transparently

Benefits

• Our generous benefits program includes medical, dental, vision and life insurance with no premium costs for our employees and their families, and retirement plan plus matching 401k
• We put you in control of career
• We give you a competitive package
• We help you perform at your best
• We help you make a difference
• We give you the freedom to be yourself

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level