EXPERIENCED DEALER - TABLE GAMES (Full-Time)

Hard Rock International•Gary, IN

55d•Onsite

About The Position

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Hard Rock Northern Indiana can feel more like play than work. Our Commitment to Service: We don’t have customers, we have Gues ts. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Hard Rock family also rolls out t he red carpet for our employees with competitive benefits & a great work environment.

Requirements

High School diploma required.
Certification as a dealer required.
Must have two major games (ie. Blackjack, Craps, Roulette or Mini-baccarat).
Previous dealer experience
Must be able to stand in a stationary position 80% of assigned shift (60 minutes on / 20 minutes off) including the ability to bend/turn torso 90 degrees and have continuous movement of arms, shoulders and wrists.
Must be able to obtain and maintain an Indiana Gaming Commission license.
Must have the ability to withstand noisy and smoke-filled environments.
Must be tolerant to frequent moderate motion and occasional motion associated with lake weather conditions.
Must be able to stand 90% of shift, walk 10% of shift.

Responsibilities

Responsible for customer satisfaction and enjoyment on a particular assigned table game.
Conducts assigned game with respect to Hard Rock Compliance and regulations and procedures
Deal cards accurately and at a pace defined by the supervisor/guests at the table; take and pay bets accurately and according to standard.
Follow department and company policies and standard operating procedures (SOPs) including those relating to Hard Rock’s business ethics and all regulatory requirements.
Deliver an exceptional guest service experience that promotes guest satisfaction & enjoyment.
Responsible for handling all monies (bankrolls, payoffs, come and prop bets, making change and check handling) accurately in games.
Support the Hard Rock culture and Team philosophy within the department and throughout the property.