Tailor

Levi Strauss & Co.Houston, TX
3d

About The Position

Levi Strauss & Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's®, Dockers®, Beyond Yoga®) stand for freedom and self-expression. Reporting to the Store Manager, Tailors are consumer centric, open minded, proactive, and think beyond the task. You are responsible for delivering a best-in-class Tailoring experience and excellent product for all consumers through a variety of functions and procedures relating to customer service, sales, and Tailor Shop operations. We're looking for a Tailor who shares our values: Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage. Empathy for Customers and Co-workers: You add positivity to our store culture. Demonstrate Courage: You lead with our values. Drives Performance: You're results-oriented and support the team. You'll support the leadership team to success:

Requirements

  • Has a thorough understanding of denim industry and current/upcoming trends.
  • Understands textiles and fabrics with proven skills in sewing, tailoring and textile repair.
  • Has awareness of design and details strong communication skills both internally and externally.
  • Is fashion savvy and interested in current trends.
  • Enjoys being busy and juggling multiple tasks.
  • Is available to work a flexible schedule to meet, including evening, weekend and holidays.
  • Is able to lift up to 40 pounds, as well as constant standing, walking, kneeling, squatting, bending, reaching overhead, and climbing ladders with or without reasonable accommodation.
  • Has reliable transportation.
  • Must be 16 years old.
  • Has a minimum of 3 years’ sewing/tailoring experience, a strong knowledge of jeans construction, and a thorough knowledge of machines used in the sewing of denim products.

Nice To Haves

  • Formal training in apparel design preferred but not required.

Responsibilities

  • Executes and is responsible for basic alteration services (i.e. Hemming, patch and repair, tapering, etc.) and more technical alterations (e.g. Fitting/tailoring items other than jeans, where more technical equipment is necessary; detailed ap pearance altering processes.)
  • Exemplifies and possesses strong customer service skills to elevate our clients’ experience.
  • Resolve tailor-related consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store management on elevated consumer issues.
  • Educates and trains store teams on customer offerings and services provided by the Tailor Shop. May support with training Tailors within district and/or region on Tailor processes and Levi’s Tailoring standards.
  • Comply with all Levi's® Stores policy, procedure, and programs, able to follow directives of store management
  • Suggest looks that incorporate the latest trends and current promotions based on the consumer's needs consistent with Levi's® service approach.
  • Promote Levi's® omni experience by engaging consumers with Red Tab Loyalty program.
  • Efficient handling of all cash and Tailor Shop-related merchandise operations and procedures in compliance with store policy.
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