Talent Acquisition Operations Supervisor

Mortenson • Robbinsdale, MN

4d • Hybrid

About The Position

The Talent Acquisition (TA) Operations Supervisor is a key role within the TA Operations team, responsible for overseeing the TA Coordinator group and driving operational excellence across the recruiting function. This role supports the scalability of the TA team by improving processes, enhancing candidate experience, and ensuring effective use of recruiting tools and systems.
As Mortenson’s TA function continues to grow, this position will take ownership of tactical execution, team oversight and internal tool optimization. This role will ensure recruiting tools are effectively adopted and utilized across the TA team.

Requirements

• Bachelor's degree Human Resources Management, or a related field.
• 7+ years recruiting/HR experience or a combination of higher education and experience.
• Previous experience coaching and training team members
• Experience with ATS and HRIS platforms.
• Strong analytical skills with the ability to interpret data and identify trends.
• Detail-oriented with a focus on accuracy and compliance.
• Proactive and adaptable in a fast-paced, evolving environment.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Experience supporting internal adoption and usage of recruiting tools and systems.

Nice To Haves

• Previous experience leading teams of talent acquisition professional preferred.
• Previous experience leading diversity, equity and inclusion initiatives preferred.
• PHR or SHRM-CP
• Certifications in TA technologies or data analytics tools
• Project management certifications (e.g., PMP, CAPM)

Responsibilities

• Hire, onboard, supervise, coach, and support the TA Coordinator team to ensure consistent execution of recruiting processes and high-quality candidate interactions.
• Partner with TA Supervisors (leads) and stakeholders to identify and implement process improvements that streamline recruiting operations and scale with business growth.
• Lead efforts to improve enterprise-wide candidate experience, including managing the candidate inquiry inbox and ensuring timely, consistent communication.
• Act as the internal point of contact for TA-related tools and systems. Partner with the broader vendor management team to ensure tools are being used effectively, consistently, and in compliance with established standards.
• Review and interpret enterprise-level recruiting metrics and trends. Provide actionable insights to improve performance, compliance, and tool utilization.

Benefits

• Medical and prescription drug plans that includes no additional cost vision coverage
• Dental plan
• 401k retirement plan with a generous Mortenson match
• Paid time off, holidays, and other paid leaves
• Employer paid Life, AD&D, and disability insurance
• No-Cost mental health tool and concierge with extensive work-life resources
• Tuition reimbursement
• Adoption Assistance
• Gym Membership Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level