Talent Business Partner

Riverstone Logistics•Charlotte, NC

About The Position

Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry. RLX provides final mile deliveries through dedicated and network models for various clients across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries. Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States. The Talent Business Partner is responsible for the full lifecycle of the recruitment process, from identifying hiring needs and sourcing top candidates to fostering employee development and retention. In this role, the Talent Business Partner will exercise discretion and independent judgement with respect to recruitment and ongoing talent initiatives across all departments within the organization. Key responsibilities include creating and publishing job postings, conducting interviews, sourcing and maintaining talent pipelines, and supporting the onboarding experience to ensure seamless integration into Riverstone. Additionally, this role will collaborate with leadership on workforce planning, career pathing, and succession planning to support long-term organizational growth. To be successful in this role, you should have experience with full-cycle recruitment in both an agency and corporate setting and strong communication skills. Ultimately, you will play a vital role in enhancing Riverstones employer brand, fostering an engaging workplace culture, and ensuring we attract, develop, and retain top talent to drive the companys success.

Requirements

Bachelors degree in Human Resources or related field preferred
Work experience as an In-house Recruiter
Familiarity with full-cycle recruitment
Hands-on experience with recruitment software and Applicant Tracking Systems
Strong interviewing skills and familiarity with various interview techniques (like video or panel interviews)
Experience with social media recruiting
Understanding of HR practices and labor legislation
Exceptional communication skills
Must have demonstrated success in recruiting and retaining diverse employee talent, including creating and implementing recruitment strategies
Exceptional project and personnel management skills
Excellent ability to multi-task and prioritize in a busy, fast-growth environment
Proficiency in MS Word, Excel and PowerPoint is essential
Exhibit extraordinary discretion, flexibility, and willingness to work closely with our senior management team

Responsibilities

Act as an ambassador for Riverstone by living out our purpose and core beliefs in all communication with candidates, hiring managers, and coworkers
Work closely with senior leaders to ensure streamlined communication regarding staffing levels within their microenterprise/service center
Track recruitment KPIs, like time to hire, source of hire, and time to fill and report out to leadership monthly
Evaluate possible courses of action and make decisions related to recruitment processes
Advise senior leadership on outcomes of reporting and analytics around retention, turnover, organizational structures, hiring manager feedback, and other key indicators of the health of their organization
Manage all communication with candidates from the moment they apply until completion of the onboarding process
Source candidates on job boards, resume databases, professional networks and through referrals
Conduct thorough phone screens for all candidates in assigned requisitions and report feedback to hiring managers and Directors
Coordinate interviews with Hiring Managers and candidates and ensure all requested feedback is received post-interview
Draft and send personalized offer letters to candidates selected for positions, ensuring clarity on compensation, benefits, and start dates
Follow up with candidates to ensure offer acceptance and provide necessary information for their transition
Coordinate the onboarding process for new Extra Milers in conjunction with the Extra Miler Experience Specialist, ensuring they have all necessary documents, access to training materials, and introductions to the team
Collaborate with senior leadership to address performance concerns and ensure alignment with company goals
Organize hiring events and participate in job fairs to network with potential candidates when needs arise
Perform other duties as assigned