Talent Enablement Manager

New York Life • New York, NY

1d • $100,000 - $128,000 • Hybrid

About The Position

The Talent Enablement Manager supports the delivery of scalable, consistent Talent Management operations across the enterprise.
Reporting to the Head of Talent Management Operations, this role focuses on improving how work gets done across the talent lifecycle (recruiting and onboarding, learning, talent management practices). You will help streamline workflows, introduce practical AI-enabled solutions, strengthen execution discipline, and improve visibility into program performance.
This role is ideal for an operationally strong, AI-curious leader who enjoys building smarter processes, reducing manual effort, and helping teams work more efficiently.

Requirements

• Bachelor’s degree preferred
• 5+ years of experience in Talent Operations, HR Operations, Learning Operations, or a related field.
• Experience leading workstreams or managing a small team in a service-oriented environment.
• Strong process mindset with the ability to spot inefficiencies and improve workflows.
• Comfort working with data and translating metrics into actionable insights.
• Interest in AI tools and automation, with experience applying them to improve productivity.
• Strong communication skills and the ability to collaborate across teams.

Responsibilities

• Lead a Talent Enablement team responsible for high-volume operational workflows that support Talent programs.
• Identify and implement practical AI and automation solutions to simplify work (e.g., GPT-based assistants, workflow tools, reporting enhancements).
• Standardize processes and establish clear SOPs to improve consistency and quality.
• Track performance metrics and build simple dashboards that increase transparency into delivery and outcomes.
• Drive continuous improvement efforts to reduce friction, improve service levels, and enhance the employee experience.

Benefits

• We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager