Tank Administrator
About The Position
Bill and invoice tank and service orders · Create work orders in SAP · Update Sales Force on order status for tank and service orders · Assist sales reps and customers on service and tank order ETA’s · Manage a group email box · Document driver and technician efficiencies through Sales Force and Excel spread sheets · Provide information to and from drivers, supervisors and customers · Communicate with customers and/or other personnel to address questions, problems, scheduling and requests for service or equipment · Assist drivers and keep coworkers informed of daily activities · Data entry and heavy volume of phone calls · Provide customer service to customers, sales reps, and vendors including answering questions about products and services, warranty items, pricing, tank rig outs, etc. · Other tasks and projects as assigned by manager
Requirements
- Minimum one year of similar administrative experience in an office environment
- Excellent telephone etiquette
- Must be local (live within 60 miles)
- Intermediate Microsoft Office proficiency with Outlook and Excel and Word
- Good typing skills
- Strong written and verbal communication skills
- Must be adept in problem solving
- Good math skills
- Ability to multi-task
- Strong attention to detail
- Good organizational skills
- Must have strong communication and interpersonal skills and be able to work well in a fast-paced team environment
Nice To Haves
- Billing Experience
- Experience in the transportation industry
- SAP Experience
- Sales Force experience
Responsibilities
- Bill and invoice tank and service orders
- Create work orders in SAP
- Update Sales Force on order status for tank and service orders
- Assist sales reps and customers on service and tank order ETA’s
- Manage a group email box
- Document driver and technician efficiencies through Sales Force and Excel spread sheets
- Provide information to and from drivers, supervisors and customers
- Communicate with customers and/or other personnel to address questions, problems, scheduling and requests for service or equipment
- Assist drivers and keep coworkers informed of daily activities
- Data entry and heavy volume of phone calls
- Provide customer service to customers, sales reps, and vendors including answering questions about products and services, warranty items, pricing, tank rig outs, etc.
- Other tasks and projects as assigned by manager
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
