Targeted Case Manager

HEALTH CONNECT AMERICA, INCByhalia, MS
1d

About The Position

Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities The Targeted Case Manager provides comprehensive case management services to eligible individuals to support access to needed medical, behavioral health, social, educational, and community-based services. This role is responsible for assessment, care planning, service coordination, monitoring, and advocacy to ensure services are appropriate, timely, and responsive to the individual’s evolving needs.

Requirements

  • An individual who holds at least a Master’s degree in an addictions, mental health, intellectual/developmental disabilities, or human services / behavioral health–related field and meets one of the following criteria:
  • Holds an applicable professional license; or
  • Holds a DMH credential as a Mental Health Therapist, Intellectual and Developmental Disabilities Therapist, or Addictions Therapist, as appropriate to the service and population being served.

Responsibilities

  • Conduct comprehensive assessments and ongoing reassessments to identify medical, behavioral health, social, educational, and service needs.
  • Develop, implement, and update individualized care plans in collaboration with individuals, families, and authorized supports.
  • Manage an assigned caseload in compliance with state regulations, payer requirements, and program standards.
  • Coordinate referrals, appointments, and access to services across providers and community resources.
  • Monitor service delivery to ensure care plans are implemented effectively and remain appropriate to individual needs.
  • Maintain regular, required contact with individuals to support continuity and quality of care.
  • Collaborate with individuals, families, caregivers, providers, and stakeholders to ensure coordinated service delivery.
  • Identify changes in needs or circumstances and make timely adjustments to care plans and services.
  • Ensure accurate, timely, and compliant documentation in accordance with regulatory and organizational standards.
  • Maintain full compliance with all applicable payer, state, and federal requirements for targeted case management services.

Benefits

  • We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
  • Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
  • Additional benefits include:
  • Access to a Health Navigator
  • Health Savings Account with company contribution
  • Dependent Daycare Flexible Spending Account
  • 401(k) Retirement Plan
  • Benefits Hub
  • Tickets at Work
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