Task Force Operations Manager | Shaner Hotels

SHANER • State College, PA

3d

About The Position

The Task Force Operations Manager will be responsible for the successful
operation and administration of all departments in the hotel. The ideal
candidate will have a combination of education, and training/experience that
provides the required skills such as hiring and processing staff, writing
schedules, assisting with payroll/accounting, handling employee relations and
maintaining proper security of all cash funds. A minimum of two years’
experience and a college degree, or equivalent, is preferred. This position
requires the ability to assist in the balancing of departments while focusing on
providing an exceptional experience to every guest and maximizing profitability
at the same time. We are seeking an energetic, service-oriented leader who can
effectively direct, train, coach, motivate, engage, and provide feedback to the
staff, supervisors and managers on a daily basis in accordance with the
standards of Shaner Hotels and the franchise (if applicable.) This position will
require travel to certain hotel locations where needed, potentially for extended
periods of time.

Requirements

• Minimum of two years of experience in a similar position.
• Knowledge of front desk/accounting/Human Resources procedures and protocol.
• Exceptional communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• College Degree preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Ensures compliance with and completion of all daily operational procedures of Shaner and/or franchise.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
• Responsible for responding and handling guest related issues pertaining to the department.
• Ensures communication with above-property leadership, General Manager, all other Department Managers, Supervisors and Staff.
• Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
• Other duties as assigned.

Benefits

• Our company offers associates a competitive salary and an excellent benefits plan, which includes medical, dental and vision insurance, as well as voluntary benefits such as life insurance, short- and long-term disability and a 401(k) plan with a discretionary company match for all full-time associates.
• All full-time associates are eligible for the company’s paid time off benefit as well.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager