Team Building Supervisor
About The Position
If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As the Grand Experiences Supervisor at the Grand Geneva Resort & Spa, you’ll serve as a liaison between the Grand Experiences Manager and the Activities Representative & Coordinator, Concierge, and Geneva Club Teams by observing and stepping in when necessary to provide consistently high-quality experiences to our guests. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.
Requirements
- Two- or Four-year college degree preferred
- High school diploma or equivalent required.
- Previous experiences in event planning, catering or recreation preferred.
- Previous Supervisory Experience preferred.
- High energy and positive attitude.
- Strong organizational skills.
- Highly creative, self-starter.
- Able to work a varied schedule to include nights, weekends and holidays.
- Able to stand for long periods of time.
- Excellent communication skills, both written and oral.
- Ability to make decisions and work independently.
- Multi-tasker.
- Able to fully develop and implement plans from beginning to end.
- Highly detail-oriented.
- Ability to recognize and adjust to varying business needs.
- Excellent follow-through and focus.
- Flexible and highly adaptable.
Nice To Haves
- Two- or Four-year college degree preferred
- Previous experiences in event planning, catering or recreation preferred.
- Previous Supervisory Experience preferred.
Responsibilities
- Oversee and ensure the quality of programming.
- Developing new programming and the implementation of such.
- Assisting the Grand Experiences Manager in maintaining the daily responsibilities sheets and weekly schedules, to include Geneva Club Administrative duties.
- Assist in purchasing through Birchstreet.
- Reserving, billing, creating and modifying classes in SMS Host.
- Supervise Coordinators to insure daily tasks are completed.
- Supervise Activities Representatives to insure daily tasks are completed.
- Ensure all food and beverage standards are being followed
- Act as Liaison between Culinary staff and Geneva Club Butlers.
- Be aware of scheduling needs and make adjustments as needed on a daily basis.
- Special projects as assigned
Benefits
- A free, well-balanced meal every shift
- Discounted gym membership
- Room discounts at Marcus Hotels & Resorts
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- “Two for one” movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another
- Early wage access
- Paid time off
- Flexible scheduling
- Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
- And more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
