NOC - MCRT - Licensed - Team Lead - Mental Health 628
About The Position
Under direct supervision of the Clinical Director/Administrator, this entry-level licensed management position supervises multidisciplinary teams, coordinates service needs, and collaborates with other services and agencies. San Diego Mobile Crisis Response Team (MCRT) Team Lead provides telephone screening, triage and referral services and assures that every consumer caller receives timely response to their call, accurate assessments, appropriate interventions and professional attention. They also provide supervision of assigned team members and the Crisis Access Line support. Employees in this role are required to participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe. Rotations are scheduled in advance. While on-call, employees must actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols. The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much - needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations.
Requirements
- A Master’s Degree in Social Work or related field
- Two (2) years post masters experience providing crisis response with mentally ill individuals
- Current licensure as an LMFT, LCSW, LPCC, etc.
- Certified to perform W & I 5150 Holds in the field
- One (1) year supervisory experience or supervisory training within six (6) months of employment
- Sensitivity to multi-cultural populations and issues
- Must be at least 18 years of age
- Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
- All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.
- Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
- Willingness to use the company vehicle to drive clients to appointments and groups, etc.
Responsibilities
- Supervises multidisciplinary teams
- Coordinates service needs
- Collaborates with other services and agencies
- Provides telephone screening, triage and referral services
- Assures that every consumer caller receives timely response to their call, accurate assessments, appropriate interventions and professional attention
- Provides supervision of assigned team members and the Crisis Access Line support
- Participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe
- Actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols
Benefits
- Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
- Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
- Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
- Online University Tuition Discount and Company Scholarships
- Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
- For more information visit: https://www.telecarecorp.com/benefits [https://www.telecarecorp.com/benefits]
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
