Team Member Relations Specialist

Raley's Supermarkets•West Sacramento, CA

1d•$70,000 - $95,375

About The Position

This position can be based in either West Sacramento, CA or Chandler, AZ Who We Are The Raley’s Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley’s, Bel Air, Nob Hill Foods, Raley’s O-N-E Market, Bashas’, Food City, AJ’s Fine Foods and Bashas’ Diné Market. In addition, The Raley’s Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet. Today, the Raley’s, Bel Air Markets, Nob Hill Foods and Raley’s O-N-E Market banners carry on Tom’s legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley’s a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service. At The Raley’s Companies, we believe in treating every team member with fairness, dignity, and respect. As a Team Member Relations Specialist, you’ll play a vital role in fostering a positive, people-centered culture by serving as a trusted advisor and advocate across our store teams. In this role, you'll be on the front lines of employee relations, helping to resolve concerns, coach leaders, conduct sensitive investigations, and support fair practices that align with our values. You'll partner closely with multiple store locations, providing real-time support that makes a meaningful difference in the lives of our team members. If you're an empathetic, solutions-driven HR professional who thrives on building trust and navigating challenges with discretion and clarity — we’d love to hear from you.

Requirements

1–3+ years of HR or employee relations experience (multi-site or retail industry preferred).
Experience managing investigations related to harassment, discrimination, or conduct.
High school diploma required; some college coursework or HR certifications (PHR, SHRM-CP) strongly preferred.
Exceptional judgment and problem-solving under pressure.
Strong ability to handle sensitive conversations with empathy and confidentiality.
Ability to influence and coach leaders at all levels of the organization.
Excellent written and verbal communication — clear, professional, and people-first.
Comfortable working independently and managing time across urgent and routine matters.
Familiarity with employment laws including EEO, ADA, FMLA, wage & hour, and union awareness.
Permanent residency in California or Arizona is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Arizona.

Nice To Haves

Bilingual (Spanish) preferred

Responsibilities

Be a Go-To Partner: Respond to leader and team member questions, providing clear guidance on policies, workplace concerns, and HR best practices.
Conduct Workplace Investigations: Manage investigations into sensitive employee matters, from initial interviews through documentation and recommended actions.
Support Team Member Advocacy: Offer coaching and conflict resolution to help resolve workplace concerns and maintain team morale.
Coach and Guide Leaders: Support performance and conduct discussions with leadership, helping ensure consistent and fair disciplinary actions.
Represent the Company: Participate in union grievance hearings, unemployment claims, and internal review boards, ensuring Raley’s values and procedures are upheld.
Analyze and Improve: Use data and case trends to identify root causes and suggest improvements to policies, culture, and team engagement.
Contribute to a Healthy Workplace: Help shape and refine our HR programs and practices to support a strong, inclusive, and compliant work environment.

Benefits

Competitive compensation, paid weekly
Eligible for annual incentive bonus
Retirement Savings Plan - 401(k) including company contributions and matching funds
Tuition Reimbursement for qualified courses
Scholarship opportunities for continued education
Medical, dental, and vision insurance for yourself and eligible dependents
Paid time off
Family leave and time off
Life insurance
Wellness Programs (Raley’s Healthy Lifestyles)
Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses)
Health Savings Account
Corporate store and discount programs (10% off groceries, free items)
Discounts to amusement parks, gym memberships, mobile phone plans, etc.
Employee Assistance Program (free financial, legal, and mental health services)
Charitable contribution opportunity and volunteer time off and community events
On-site pop up grocery market
On-site all you can eat fruit bar