Tech I - Managed Print

Pomeroy • Lawrence Park Township, PA

13d

About The Position

The Tech I -- Managed Print is responsible for proactively managing toner levels
and consumable parts in networked HP printers. The position includes maintaining
and reporting inventory data on a weekly basis and responding to emergencies and
escalations. The Tech I -- Managed Print is accountable for retrieving used
toners, packaging them up and sending them in for recycling.

Requirements

• High School Diploma or GED required
• High prioritization of customer service
• Good verbal and written communication skills
• Reliable and consistent transportation
• Motivated, self-starter
• Basic Computer Skills

Responsibilities

• Evaluate the daily delivery report to plan installations for each day
• Install toner cartridges in networked HP printers
• Quickly respond to, and complete, incoming emergencies and escalations
• Monitor the Heat ticketing system for incoming Helpdesk tickets related to toner needs
• Oversee consumable parts on networked HP printers, such as Maintenance Kits and Toner Collection Units.
• Collect used toner cartridges
• Package used cartridges and send in for recycling
• Manage and report inventory count on a weekly basis
• Maintain organized working environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees