Tech Lead Manager, Billing and Insights
About The Position
We’re seeking a Tech Lead Manager to lead the Billing and Insights charter that underpins Glean’s consumption-based pricing and product analytics. As a TLM, you’ll provide expert technical direction and thoughtful coaching to a passionate team of engineers. This team owns the end-to-end stack that makes our AI products metered, billable, and explainable—from logging and usage pipelines to billing dashboards and product insights. You’ll partner closely with Product, Finance, Data, and Go-To-Market to ensure every AI feature we ship is accurately metered, transparently billed, margin-positive, and easy for customers to understand.
Requirements
- 8+ years of engineering with 2+ years of engineering management experience.
- Meaningful experience with billing, payments, pricing, or other revenue-critical systems (usage-based or subscription); or you have built similarly high-integrity, auditable systems.
- Proficiency in recruiting, organizing, and motivating teams.
- Passionate about helping people grow in their careers and people management.
- An owner mindset and passionate about being in a product-focused environment where everyone cares deeply about customer impact.
Nice To Haves
- Expertise in Golang, Java, Typescript, SQL, GCP / AWS are highly desirable.
Responsibilities
- Build a high-performing team with an inclusive and positive team culture.
- Provide technical leadership and vision in a widely scoped engineering team.
- Drive the development of the product and platform in a fast-paced environment.
- Coach and mentor engineers at different levels to achieve their career goals.
- Champion best practices in software development, quality assurance, and project management to drive operational excellence.
- Drive the evolution of our consumption / Flex pricing infrastructure and insights experiences in a fast-paced environment.
- Partner with Finance, Pricing, RevOps, and Product to translate pricing and reporting needs into robust technical architecture and workflows.
Benefits
- We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals.
- When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
- We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
