Technical Data Analyst, Product
About The Position
At Arkatechture, we have a simple shared mission: to build a sustainable organization built upon three pillars: Do something meaningful, With a great team, Earning what you deserve. Founded in 2012, Arkatechture has grown into a nationally recognized data and technology company, partnering with organizations across the fintech, AI, and financial services spaces. We combine deep industry knowledge with technical expertise to help our clients unlock the full potential of their data. Whether it’s modernizing infrastructure, building analytics platforms, or leveraging AI for smarter decision-making, we thrive at the intersection of innovation and impact. Our team is made up of curious, collaborative, and community-minded professionals who are passionate about solving complex problems and staying ahead of what’s next in data and technology. While our roots are in New England, our reach is nationwide, and we support flexible, remote-friendly work to match. Arkatechture is seeking a Technical Data Analyst to support the ongoing development and operation of our BI and analytics platform, Arkalytics. In this role, you will be a key contributor on the Product team, helping design and deliver scalable analytics solutions within the Arkalytics platform. The ideal candidate is a strong problem solver who can troubleshoot independently while collaborating effectively with cross-functional teams. This role offers the opportunity to grow into a subject matter expert within the Product organization. The position will occasionally involve direct interaction with clients and requires excellent communication and analytical skills, along with a high level of attention to detail.
Requirements
- Bachelor's Degree in a relevant field or 5+ years of experience in a similar role
- Expert in SQL and Python
- Experience with databases such as Snowflake, Databricks, SQLServer, Oracle etc
- Experience working with visualization tools such as Tableau or PowerBI
- Experience in data warehousing and BI projects
- Experience with AWS
- Strong critical and analytical thinking and problem solving skills
- Enthusiastic, learner and driven with a positive attitude
- A strong written and verbal communicator with experience interacting with internal teams and clients
- A desire to completely understand the product and become a subject matter expert
- Experience with Jira, Confluence, Bitbucket
- A strong understanding of software development life cycle and methodologies such as Scrum/Agile
- Proven success driving projects by asking questions, understanding business requirements and translating them into tangible development tasks
Nice To Haves
- Experience working on a Product team
- Experience working with financial institutions such as credit unions, banks
- Knowledge of GenAI technologies and proven track record of effective use of AI in boosting productivity
Responsibilities
- Own end-to-end accountability for assigned tickets, ensuring sprint goals and team deliverables are met on time and with high quality
- Develop, review, test, and maintain analytics and data solutions using SQL, Python, and BI tools such as Tableau and Power BI for the Arkalytics platform
- Troubleshoot incidents and problem tickets by quickly identifying root causes and implementing resolutions in accordance with established change management procedures
- Gather, analyze, and document business requirements, translating them into clear technical specifications and deliverables
- Actively participate in all Agile/Scrum ceremonies, including sprint planning, daily standups, backlog refinement, reviews, and retrospectives
- Maintain regular and effective communication with internal Arkatechture teams and occasionally with clients
- Collaborate with the Product team to identify, recommend, and implement process improvements that increase efficiency and delivery quality
- Proactively identify, communicate, and escalate risks, dependencies, and issues in a timely manner
- Create and maintain documentation for data models, workflows, processes, and technical solutions
- Facilitate requirements sessions, user training sessions, and other client-facing meetings as needed
- Provide clear status updates to team leads and stakeholders on progress, risks, and deliverables
Benefits
- A flexible remote work policy with optional access to our Portland, Maine office
- A 4-day workweek after 3 years of service
- Generous paid time off, including 11 holidays
- Medical, disability, life insurance, and optional dental/vision
- 401(k) retirement plan with company match
- Training & certification reimbursement
- Milestone recognition programs, annual PTO increases, and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
