Technical Director, RC

Liberty Mutual Insurance

About The Position

Provides expert consultative services to an assigned group of customers within a loss prevention specialty area or territory. Conducts onsite evaluations, evaluates data, and creates/implements service plans to control customer`s source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Largely responsible for the training/mentoring of less experienced consultants in their specialty area. Enhances the Company`s leadership position in the safety field through speaking engagements at conferences, developing key relationships, and publishing safety related articles in professional publications. Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. At the National level, provides expert technical support to other loss prevention employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of loss prevention services provided by less experienced consultants. Provides coaching, mentoring and training to enhance their development and effectiveness. Develops policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of loss prevention consulting services. Participates in actively acquiring and retaining profitable business. Identifies new business opportunities for LP services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. Enhances Liberty Mutual’ s leadership position in the safety field and increases brand awareness through speaking engagements at conferences, developing a network of contacts, and/or publishing safety related articles (about one or more specialty areas) in professional publications. May lead projects or project steps within a broader project or have accountability for ongoing activities or objectives.

Requirements

Bachelor’s degree with coursework in math, engineering or related areas (or equivalent) and at least 10 years of directly related consulting experience in loss prevention or progressive safety/heath field.
Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
Fully effective interpersonal, writing and other communication skills, required to develop and maintain relationships with customers, peers, and industry contacts.
Excellent coaching and mentoring skills.
Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
Position requires regular travel (25-50%).

Nice To Haves

Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.
NBIC is highly preferred

Responsibilities

Provides expert consultative services to an assigned group of customers within a loss prevention specialty area or territory.
Conducts onsite evaluations, evaluates data, and creates/implements service plans to control customer`s source of risk, losses and costs.
Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual.
Largely responsible for the training/mentoring of less experienced consultants in their specialty area.
Enhances the Company`s leadership position in the safety field through speaking engagements at conferences, developing key relationships, and publishing safety related articles in professional publications.
Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory.
Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs.
At the National level, provides expert technical support to other loss prevention employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual.
Monitors and evaluates the technical quality of loss prevention services provided by less experienced consultants.
Provides coaching, mentoring and training to enhance their development and effectiveness.
Develops policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of loss prevention consulting services.
Participates in actively acquiring and retaining profitable business.
Identifies new business opportunities for LP services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy.
Enhances Liberty Mutual’ s leadership position in the safety field and increases brand awareness through speaking engagements at conferences, developing a network of contacts, and/or publishing safety related articles (about one or more specialty areas) in professional publications.
May lead projects or project steps within a broader project or have accountability for ongoing activities or objectives.