Technical Enablement Architect

Snowflake • Menlo Park, CA

8d

About The Position

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Observe is hiring a Principal Technical Enablement & Learning Architect to design and scale a modern technical learning ecosystem that supports both internal teams and customers. This role is ideal for a hands-on technical leader who enjoys building learning systems that accelerate understanding, raise technical standards, and enable consistent, high-quality outcomes—internally and externally. You’ll play a foundational role in shaping how Observe’s platform, observability best practices, and real-world operating models are taught, learned, and applied across the organization and, where appropriate, leveraged to improve customer education and self-sufficiency.

Requirements

• 10+ years of hands-on technical experience in cloud, distributed systems, or observability-adjacent domains.
• Experience building technical enablement, training, or learning programs for technical audiences.
• Strong background in cloud platforms (e.g., AWS), Kubernetes, and modern application architectures.
• Proven ability to design practical, hands-on learning experiences—not just slide-based training.
• Ability to translate complex technical concepts into structured, approachable learning.
• Strong collaboration and communication skills across technical and non-technical teams.

Responsibilities

• Design Scalable Technical Learning Journeys
• Build Hands-On Learning Experiences
• Extend Internal Learning to Customer Education
• Enable Beyond the Product
• Partner Across the Organization
• Raise the Technical Bar at Scale

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed